course | Building and Sustaining Teams

Supervisor Thinking and Mindset

• What is the concept of supervision?
• Why do organizations need managers and supervisors?
• Organization Structure and Supervision.
•  Supervisor’s Responsibilities.
• Supervisor as Manager as Leader.
• Effective vs. Efficient Vs. Productivity.
• The Difference Between a Supervisor and a Manager

Moving from authoritarian models to employee empowerment

• The different management styles.
• A case study of a new manager practicing old-style methods.
• Shifting from the oldest to the new management model.
• Accountability and supervisory effectiveness.
• Distinction between responsibility, authority, and accountability.

Building High-Performing Teams:
 

• Characteristics of High-Performing Teams.
• How to develop your High-performance team?
• Creating Alignment and Engagement.
• Cultivating Motivation and Engagement.
• Establishing Behavioral Norms and Team Processes
• Processes of High-Functioning Teams
• Obstacles to Team Performance
• Maximizing Virtual and Hybrid Teams

Building effective relationships and teams in the workplace
 

• The power of a positive attitude in your team.
• Building rapport with the team - 'The Mirroring Technique.'
• The safety transition from being a friend to a boss position
• How to manage Experienced employees.
• The Trust/Relationship Model.
• How to overcome the habits that diminish trust.
• Behaviors that inspire and build trust.

Achieving results through planning and setting priorities:

• Goal Setting and benchmarking to achieve competitive targets.
• Set realistic goals and tables.
• Managing time effectively to increase productivity.
• Planning, prioritizing and scheduling work.
• Handling issues such as interruptions, accessibility & multiple deadlines.
• Setting up work systems that aid effective team performance.
• Clear guidelines for and measures of performance.
• Running productive meetings.
• Using a progress report to track schedule.
• System-imposed time wasters.

The Art of Empowerment:
 

• How to Motivate Employees with Constructive Criticism.
• Monitor group dynamics and define needs.
• Openness to receiving notes for effective facilitation.
• Delegate to empower, provide feedback, and develop listening skills.
• Overcoming obstacles to delegation through supervision.
• Managing conflicts on the team.
• Emotional intelligence and self-Management.