course | Employee Experience by Design
Employee Experience by Design
HRM-1765 | Employee Experience by Design
Course Sector : HR Strategy and Training
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 14/09/2026 | 18/09/2026 | Dubai | $4,250 | Book now |
Course Introduction
Employee experience has become a strategic driver of organizational performance, influencing engagement, productivity, retention, and employer reputation.
Employee Experience by Design, developed by BOOST Consulting & Training, provides HR professionals with a practical framework for intentionally designing positive employee experiences across every stage of the employee lifecycle. Rather than focusing on isolated HR initiatives, the program explores how organizations can create meaningful workplace experiences that strengthen employee commitment, improve organizational culture, and support long-term business success.
Course objective
- Understand the principles of employee experience design.
- Map and improve the employee journey across the organization.
- Strengthen employee engagement through meaningful workplace experiences.
- Integrate employee feedback into continuous improvement initiatives.
- Build a people-centered workplace culture.
- Measure employee experience and organizational impact.
- Develop a practical employee experience strategy.
Course audience
- HR Managers and Business Partners
- Employee Experience and Engagement Professionals
- Organizational Development Specialists
- Learning and Development Professionals
Course Outline | DAY 01
Understanding the Employee Experience Journey
Exploring the Employee Lifecycle
- Understanding how workplace experiences shape employee perceptions.
- Identifying key moments throughout the employee journey.
- Recognizing factors that influence engagement and commitment.
Assessing Current Employee Experiences
- Evaluating strengths and improvement opportunities.
- Gathering employee insights and workplace observations.
- Identifying experience gaps across different employee groups.
Course Outline | DAY 02
Designing Meaningful Workplace Experiences
Creating Employee-Centered HR Services
- Designing HR processes from the employee perspective.
- Simplifying workplace interactions.
- Improving accessibility and responsiveness.
Building Positive Workplace Connections
- Strengthening relationships between employees and leaders.
- Encouraging collaboration and inclusion.
- Supporting a culture of trust and belonging.
Course Outline | DAY 03
Enhancing Engagement Through Experience
Personalizing the Employee Journey
- Addressing the needs of different workforce segments.
- Supporting career aspirations and development opportunities.
- Creating flexible employee support practices.
Listening to the Employee Voice
- Collecting meaningful employee feedback.
- Encouraging open communication.
- Transforming feedback into improvement initiatives.
Course Outline | DAY 04
Creating a Culture that Supports Experience
Aligning Leadership with Employee Experience
- Strengthening leadership behaviors that influence workplace culture.
- Supporting managers as experienced champions.
- Reinforcing organizational values through daily practices.
Improving Everyday Work Experiences
- Identifying operational barriers affecting employee satisfaction.
- Encouraging collaboration across business functions.
- Supporting continuous workplace improvement.
Course Outline | DAY 05
Sustaining Employee Experience Excellence
Measuring Employee Experience
- Evaluating engagement, satisfaction, and organizational outcomes.
- Monitoring employee experience indicators.
- Identifying opportunities for continuous enhancement.
Building the Employee Experience Roadmap
- Establishing long-term employee experience priorities.
- Developing an implementation strategy.
- Creating a sustainable improvement action plan.
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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