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course | Accountability and Assertiveness

Advance your career with Accountability and Assertiveness. Hands‑on learning in Dubai covering accountability assertiveness and more. Enroll today.

PERDEV-1294 | Accountability and Assertiveness

Course Sector : Interpersonal Skills and Self Development

Duration
Date from
Date to Course Venue Course fees Book a course
3 Days05/10/202607/10/2026Dubai$3,250 Book now
3 Days29/11/202601/12/2026Riyadh$3,250 Book now
3 Days05/04/202707/04/2027Barcelona$3,950 Book now
3 Days10/05/202712/05/2027Abu Dhabi$3,250 Book now

Course Introduction

Accountability and assertiveness are two skills that are crucial for remarkable employees in successful organizations. Accountability at work refers to employees stepping up and doing what is best for the business. because an accountable employee will be assertive & take responsibility for results and outcomes. 

This Training will give participants an understanding of what assertiveness and Accountability each mean (in general and to them personally) and how to develop those skills in their daily working lives, and in their organization, which will have a massive impact on performance and results.


Course objective

  • Identify the meaning of assertive communication
  • Discuss what is meant by assertive behavior.
  • Appreciate how to become confident in their own abilities and what they say
  • Master Assertive techniques in ‘real-life’ situations & challenging situations
  • Explore the concept of Accountability
  • Demonstrate tips and tricks for creating a sense of ownership and accountability
  • Describe the importance of delegating in empowering others, and what to delegate

Course audience

This training program is tailored for professionals at all levels who seek to enhance their ability to assertively communicate expectations, hold themselves and others accountable, and drive results in their personal and professional endeavors.


Course Outline | 01 Day One

Assertiveness: The Key to Building Mutual Respect
 

  • The nature of healthy Assertiveness
  • What Assertiveness is Not!
  • Why are people not assertive?
  • Learning How to Say ‘No’ Assertively
  • Dealing with not “Assertive” Behaviors


Assertiveness Techniques in ‘Real Life’ Situations
 

  • How to be effectively assertive
  • Keep emotions in check
  • Using Assertive body language
  • Dealing with Your Boss
  • Dealing with Difficult Behavior
  • Dealing with Difficult Situations


The concept of sense of matter & Accountability
 

  • What is Accountability
  • Take initiatives and take responsibility
  • Creating an Accountable Organization
  • Why is it important to create that sense of ownership & accountability?

Course Outline | 02 Day Two

Accountability & Setting an Accountable Culture
 

  • The Accountability Cycle
  • Accountability Model
  • Doing jobs vs Achieving results
  • Blaming others Vs Taking Accountability
  • Accountability Vs Ownership
  • The effect of motivating and encouraging employees

Course Outline | 03 Day Three

Using delegation as an empowering coaching tool
 

  • Empowering your employees by delegation
  • Delegating the Right Tasks to the Right People
  • How to choose the right people for each delegated task
  • How to handle delegating to the wrong person
  • Giving constructive feedback
  • Motivating and inspiring delegates
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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Assertiveness skills are the ability to express your thoughts, needs, opinions, and boundaries clearly and respectfully while also respecting others. They include confident communication, active listening, saying no appropriately, and handling disagreements constructively.
Accountability in professionalism means taking responsibility for your actions, decisions, commitments, and results, admitting mistakes when they occur, and taking appropriate steps to correct them.
Describe the situation objectively.Express your feelings or concerns clearly.State what you need or want directly.Explain the expected outcome or why it matters.Listen and agree on a solution when appropriate.
A practical classification is:Basic assertiveness – Clearly expressing needs, opinions, or preferences.Empathic assertiveness – Expressing yourself while acknowledging the other person's feelings or perspective.Escalating assertiveness – Becoming more direct and firm when a reasonable request has not been respected, while remaining professional
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