Behavioural Skills for Security Supervisors

This 5-day course focuses on the behavioural skills that security supervisors need to lead effectively, maintain a positive work environment, and manage high-stress situations. Through interactive sessions, practical exercises, and real-world scenarios, participants will develop core skills in communication, emotional intelligence, conflict resolution, decision-making, and team management. This course will equip security supervisors with the tools to build trust, handle challenging situations, and motivate their teams in a demanding environment.

• Demonstrate effective communication skills tailored to security supervision.
• Apply emotional intelligence to manage their own reactions and understand team dynamics.
• Resolve conflicts professionally and maintain a calm demeanour in challenging situations.
• Make sound, ethical decisions under pressure.
• Motivate and engage team members, fostering a culture of respect and reliability.