Business English Writing & communication

This training course is designed to equip participants with the needed English language skills to perform in a variety of business situations. This course will help participants master English spoken and written communication skills and other extraordinary skills required for the business world today, plus boost their knowledge and ability to use business English to achieve the required success goals.

• Understand and apply the English language skills required at the workplace.
• Develop essential business communication skills needed to succeed in business, such as making presentations, negotiating, telephoning, participating in meetings, and using English in social situations.
• Develop fluency and confidence in using the language of business.
• Master the language by focusing on common problem areas.
• Demonstrate best business practices in written communication through writing and responding to email correspondence.
• Enhance report writing skills
• Handle customer complaints effectively.
• Master telephone and conversation skills
• Conduct effective presentations and speeches internally and externally