Leading with Confidence: The New Managers Program

This training program from BOOST is designed to support the development of new managers and emerging leaders within organizations. It equips participants with the essential knowledge, practical tools, and managerial mindset required to transition successfully into leadership roles.

The program provides participants with valuable insight to develop a personal leadership strategy that enhances individual performance while effectively leveraging the capabilities and strengths of others across the organization. Participants will learn how to establish clear, strategic, and well-defined goals, align team efforts with organizational objectives, and lead with confidence and credibility.

In addition, the program focuses on building strong interpersonal skills that enable new managers to gain and sustain respect from peers and team members, manage expectations, and navigate workplace dynamics. Participants will also develop practical approaches to addressing and overcoming common people-management challenges, including difficult conversations, performance issues, and team engagement, ensuring a strong foundation for long-term leadership success.

• Identify the Leadership Challenge for new managers.
• Interpret the Four Competencies of Effective Leadership.
• Identify the Leadership Skills That Will Be Needed in the Next Five Years.
• Explore the Forces Encouraging Leadership and the Constraints Working.
• Identify the Types of Teams and why teams fail.
• Master Understanding employees’ characteristics.
• Identify and apply the stages of team development (Tuckman).
• Mastering emotional intelligence skills.
• Identify the 4 principles of interpersonal communication for new managers.
• Develop Active listening and Questioning Skills.
• Master Building Trust and Credibility with employees.
• Identify and apply techniques of Conflict Resolution.
• Master building Accountability and Commitment.
• Understand how to Build Effective Workplace Relationships.
• Acquire effective Problem-Solving and decision-making skills.
• Interpret and apply Coaching skills for Modern-day Managers.
• Master the art of influencing and motivation.
• Identify how to allocate tasks to others and master delegation.