Excellence in tourist experience and visitor care

SMCS-145

Course Code

5 Days

Duration

Upcoming Dates

Sector Name

Sales, Marketing and Customer Service

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28 Dec 2026 | 01 Jan 2027

Dubai, UAE

$4,250

Limited Seats

18 Jan 2027 | 22 Jan 2027

Dubai, UAE

$4,250

Upcoming

18 Apr 2027 | 22 Apr 2027

Riyadh, KSA

$4,250

Upcoming

26 Jul 2027 | 30 Jul 2027

Milan, Italy

$4,950

Upcoming

Course Introduction

The course will cover tourism psychology and its impact on tourist behavior, Tourism psychology and caring for visitors

Course Methodology

This course combines both theoretical and practical approaches. It is built using an interactive learning method including presentations, case studies, discussions, and group exercises.

Course Objectives

Define the key factors that influence tourist behavior
Explore the importance of visitor care in the tourism industry
Examine the different needs of visitors and develop strategies to meet diverse expectations
Design effective strategies for visitor safety and risk mitigation
Evaluate the effectiveness of visitor management practices