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Market research, Evaluation and analysis

SMCS-418

Course Code

5 Days

Duration

4

Upcoming Dates

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Sector Name

Sales, Marketing and Customer Service

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07 Dec 2026 | 11 Dec 2026
Online, Virtual
$2,150
Limited Seats
29 Mar 2027 | 02 Apr 2027
London, England
$4,950
Upcoming
23 May 2027 | 27 May 2027
Riyadh, KSA
$4,250
Upcoming
18 Oct 2027 | 22 Oct 2027
Dubai, UAE
$4,250
Upcoming

Course Introduction

Market research
 

In an increasingly competitive global marketplace, organizations must understand customer needs, industry trends, and market dynamics to craft winning strategies. Market research is no longer a luxury — it is a strategic necessity.


This course is designed to empower participants with comprehensive skills in planning, executing, analysing, and leveraging market research to make smarter business decisions. It bridges theory with hands-on applications, guiding learners through the complete research lifecycle: from framing the right questions, choosing appropriate methodologies, and collecting and analysing data, to turning findings into actionable insights that drive organizational success.


Participants will explore both traditional and digital research techniques, learn how to critically evaluate market information, and develop persuasive data-driven recommendations for senior management. Special emphasis will be placed on modern tools such as online surveys, analytics platforms, social media listening, and big data applications.

Course Objectives

  • Understand the role of market research in strategic decision-making.
  • Design effective research frameworks aligned with business goals.
  • Choose the most suitable qualitative and quantitative research methods.
  • Utilize modern data collection tools and online research techniques.
  • Analyse and interpret both primary and secondary data accurately.
  • Perform competitor analysis and environmental scanning.
  • Segment markets and profile customers based on research findings.
  • Identify emerging trends through predictive analytics.
  • Evaluate market potential for new products or services.
  • Create impactful research reports and data visualizations.
  • Communicate research results to stakeholders for maximum influence.
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