Measuring and Managing Performance in Supply Chain & Logistics Operation

To ensure that every organization fulfills its long-term goal, management must gain insight into how its supply chain performs and understand the necessary areas for improvement. Supply chain measurement ensures control over organizational behaviors, thereby saving the firm from revenue loss and poor long-term growth. To contribute to the corporation’s ultimate success, supply chain and logistics organizations must ensure alignment between their operational performance metrics and the overarching corporate financial goals.

• Recognize strategies to measure suppliers’, clients’, and other business partners’ performance 
• Enhance competencies in performance metrics design, measurement, and communication 
• Understand the impact of performance measurement on a corporation’s success 
• Identify recent trends in the strategic value of measuring and managing performance
• Analyze the company’s performance management systems
• Develop performance management dashboards that synchronize supply chain and logistics operational metrics with corporate objectives