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course | Exceptional Executive Office Management

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ADOM-1388 | Exceptional Executive Office Management

Course Sector : Administration and Office Efficiency

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-04-062025-04-10Cairo$4,250 Book now
5 Days2025-07-072025-07-11Barcelona$4,950 Book now
5 Days2025-10-062025-10-10Dubai$4,250 Book now

Course Introduction

In today’s Business world, the successful executive assistants play a key role in the organization, as they serve as support to executives, such as high-level officials, the CEO, or the owner of a company.

This training course is designed to provide participants with the necessary knowledge and skills essential to become an effective executive assistant and create an impact in the role for the benefit of the team and the organization as a whole.


Course objective

  • Gain a clear understanding of how trust is built, what can accelerate the growth process for trust in a relationship and what can maintain it
  • Understand the alignment of tasks to the strategic vision, purpose, objectives, priorities, brand and values of the organization
  • Create a vision, with benchmarks, for how EA and Executive Partnerships can work and function most effectively
  • Increase effectiveness in all aspects of managing tasks and relationships and delivering against objectives and priorities
  • Manage and direct actions, tasks and communications and maintain focus on higher level activities

Course Outline | 01 Day One

Understanding Your Manager

  • Identify and Adapt to Their Style
  • Anticipating Your Manager's Needs
  • Defining Your Key Responsibilities
  • Know When to Take the Initiative

Administration Skills

  • Emotional Intelligence
  • Required Business Knowledge
  • Managing the Office Environment
  • Active Listening Skills 

Course Outline | 02 Day Two

Managing Your Time

  • Managing Your Calendar
  • Managing Last Minute Change
  • Working in a Team Environment
  • Urgent Tasks vs Important Tasks

Essential Skills

  • Email Etiquette
  • Using Office Equipment
  • Using Software Applications
  • Effective Business Communications
  • Effective Event and Party Planning Tips
  • Phone and Voicemail Protocol
  • Effective Business Writing
  • Conducting Internet Research

Course Outline | 03 Day Three

Managing Effective Meetings

  • Agenda Templates
  • Minute Taking
  • Meeting Time Management
  • Formal vs Informal Meetings
  • Effective Gatekeeping Skills
  • Essential Filtering Questions
  • Saying No Politely
  • Managing Difficult Callers

Course Outline | 04 Day Four

Staying Organized

  • Prioritization Rules
  • Set Realistic Goals
  • Planning Ahead
  • Keeping the Pace
  • Managing Sensitive Information
  • Confidentiality Explained
  • Discretion and Diplomacy
  • Data Security Explained
  • Managing Uncomfortable Scenarios

Course Outline | 05 Day Five

More Advanced Skills

  • Basic Project Management Skills
  • Interacting at Trade Shows/Conferences
  • Managing Client Interaction
  • Social Media Management
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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