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course | Professional Certificate in HR Administration

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HRM-1633 | Professional Certificate in HR Administration

Course Sector : HR Strategy and Training

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-04-072025-04-11Dubai$4,250 Book now
5 Days2025-04-072025-04-11London$4,950 Book now
5 Days2025-08-252025-08-29Rome$4,950 Book now
5 Days2025-11-102025-11-14Abu Dhabi$4,250 Book now

Course Introduction

This comprehensive course equips HR administrators with the skills and knowledge to efficiently manage HR processes while supporting business objectives. It covers HR administration best practices and focuses on the practical application of key HR functions, such as employee relations, recruitment, training, and policy development. Through this course, participants will gain the expertise to handle sensitive situations with professionalism and align HR practices with organizational goals.


Course objective

At the end of the training course, participants will be able to
  • Understand and implement key HR administrative functions that align with organizational goals.
  • Manage recruitment, onboarding, and employee relations with confidence and compliance.
  • Utilize HR technology to streamline processes and improve service delivery.
  • Support employee development and performance management effectively.
  • Develop a strong understanding of HR’s strategic role within an organization.

Course Outline | 01 Day One

Introduction to HR Administration and Key Functions

Session 1: Role and Importance of HR Administration

  • Understanding the role of HR in organizational success
  • HR administration as the backbone of HR management
  • Key HR functions and their interdependencies
  • The strategic impact of HR administration on business objectives

Session 2: Overview of HR Policies and Procedures

  • Designing HR policies aligned with organizational goals
  • Best practices for policy implementation
  • Legal and ethical considerations in HR administration

Session 3: Building Effective HR Communication

  • Communicating HR policies to employees effectively
  • Handling employee queries and concerns
  • Confidentiality, tact, and discretion in HR communication

Course Outline | 02 Day Two

Recruitment and Onboarding Processes

Session 1: The Recruitment Process

  • Job analysis and job description creation
  • Sourcing candidates and conducting interviews
  • Best practices in candidate selection and assessment

Session 2: Onboarding New Employees

  • Developing an efficient onboarding plan
  • Key elements of a successful onboarding process
  • Engaging new hires and ensuring they align with company culture

Session 3: Documentation and Compliance

  • Key HR documentation for recruitment and onboarding
  • Understanding employment contracts, agreements, and legalities
  • Maintaining compliance with labor laws and regulations

Course Outline | 03 Day Three

Employee Relations and Performance Management

Session 1: Employee Relations Best Practices
  • Handling employee grievances and disputes
  • Techniques for maintaining positive employee relations
  • Building a supportive and compliant work environment
Session 2: Performance Management Systems
  • Setting performance expectations and goals
  • Conducting effective performance reviews
  • Providing feedback and developing action plans for improvement
Session 3: Conflict Resolution and Mediation
  • Resolving workplace conflicts with tact and professionalism
  • Mediation techniques for HR administrators
  • Ensuring fairness and consistency in decision-making
 

Course Outline | 04 Day Four

HR Administrative Systems and Technology

Session 1: HR Administrative Systems and Tools
  • The role of HR software and tools in streamlining HR processes
  • Benefits of automation in HR administration
  • Choosing the right HR system for your organization
Session 2: Managing Employee Records and Data
  • Best practices in maintaining and securing employee data
  • Handling sensitive information with confidentiality
  • Legal obligations around data protection and privacy
Session 3: Payroll, Benefits, and Compliance
  • Key components of payroll administration
  • Administering employee benefits and compensation packages
  • Legal compliance and taxation in HR administration
 

Course Outline | 05 Day Five

HR Strategy Alignment and Career Development

Session 1: Aligning HR Administration with Organizational Strategy
  • Understanding the link between HR and business strategy
  • Integrating HR practices to support organizational goals
  • The evolving role of HR administrators in strategic planning
Session 2: Employee Development and Training
  • Developing training programs aligned with business needs
  • Career development planning for employees
  • Tracking and measuring training effectiveness
Session 3: Creating a Positive HR Environment
  • Building a supportive, inclusive, and motivating workplace
  • Promoting employee well-being and engagement
  • Measuring HR effectiveness and continuous improvement
 
Course Certificates
BOOST Logo

BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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