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course | HR for Non HR Professionals

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HRM-1751 | HR for Non HR Professionals

Course Sector : HR Strategy and Training

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-04-072025-04-11Dubai$4,250 Book now
5 Days2025-07-072025-07-11Antalya$4,950 Book now
5 Days2025-10-052025-10-09Manama$4,250 Book now

Course Introduction

This training course is designed to help line managers manage their staff better by equipping them with critical HR skills. Also, this course focuses on key issues for line managers, such as handling employee interviews, on-boarding, appraisals, training, grievances, and much more.


Course objective

At the end of the training course, participants will be able to

  • List and apply manager's HR functions
  • Define the roles and responsibilities of managers in recruitment and onboarding 
  • Conduct effective performance appraisal meetings 
  • Identify and evaluate training needs 
  • Handle employees complaints, grievances, and turnover 

Course Outline | 01 Day One

Getting the right people

  • What HR is really about
  • Human Resources Development and Evolution 
  • HR: towards a modern definition 
  • Ally with the HR department
  • The HR functions of managers 
  • Workforce planning 
  • Attracting the right talent through referrals 
  • Interviewing skills for line managers 
  • Building a job profile
  • Preparing technical assessments 

Course Outline | 02 Day Two

Welcoming a new family member 

  • Onboarding - job orientation
  • Does induction mean orientation or is there a difference?
  • Benefits of induction and orientation program to employees and organizations 
  • First day on the job 
  • Induction content
  • Role and responsibility of the new employee’s manager during the first few days 
  • Values, culture and code of conduct
  • Evaluating effectiveness of on-boarding 

Course Outline | 03 Day Three

Performance management 

  • Definition of performance management
  • Overview of the annual performance cycle 
  • Mistakes in performance management 
  • Employee assessment best practices
  • 360 degree versus 180 degree
  • Coaching, counseling and mentoring 

Course Outline | 04 Day Four

Training and development 

  • Why Identify Needs? 
  • Identifying training needs 
  • Career development
  • The career development process and links with HR
  • Succession planning 
  • Building a personal development plan 
  • Learning styles
  • On the job training
  • Evaluating training effectiveness 

Course Outline | 05 Day Five

Handling employee complaints 

  • Employee moral
  • The definition of a grievance
  • Grievances versus complaints 
  • The grievance handling procedures 
  • Your role before, during and after the exit interview 
  • Analyzing turnover
  • Healthy versus unhealth 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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