course | Performance Measurements, Continuous Improvement & Benchmarking
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HRM-1958 | Performance Measurements, Continuous Improvement & Benchmarking
Course Sector : HR Strategy and Training
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-04-28 | 2025-05-02 | Dubai | $4,250 | Book now |
| 5 Days | 2025-07-27 | 2025-07-31 | Online | $2,150 | Book now |
| 5 Days | 2025-09-01 | 2025-09-05 | Singapore | $4,950 | Book now |
| 5 Days | 2025-11-30 | 2025-12-04 | Riyadh | $4,250 | Book now |
Course Introduction
Performance Measurement, Continuous Improvement methodologies, and Benchmarking are essential components that collectively drive organizational success by providing insights, fostering innovation, and facilitating strategic alignment with industry standards.
This training course is designed to provide participants with the importance of these practices in driving organizational success, emphasizing their role in enhancing productivity, quality, and overall performance. By mastering Performance Measurements, Continuous Improvement techniques, and Benchmarking methodologies, participants will be equipped with the knowledge and skills needed to lead organizational improvement initiatives effectively. Through interactive sessions, case studies, and practical exercises, participants will learn how to leverage these practices to optimize processes, increase competitiveness, and achieve sustainable growth in today's dynamic business environment.
Course objective
- Explore the advantages of Performance Measurement, Continuous Improvement, and Benchmarking, elucidating how they contribute to elevating organizational performance.
- Illustrate the role of these practices in enhancing organizational effectiveness, demonstrating their impact on achieving higher levels of performance.
- Identify strategies for devising and implementing impactful performance measures that align with organizational objectives.
- Apply process improvement and benchmarking methodologies to drive organizational growth and efficiency.
- Integrate performance measures with pertinent Lean and Agile methodologies to optimize productivity and streamline operations.
Course Outline | 01 Day One
Performance Measurement: The Starting Point for Improvement
- The Need for Performance Measurement
- The impact of Lean and Agile methods
- Data Use and Abuse: How to use Data Constructively
- Selecting the ‘vital few’ Performance Measures
- Performance measures in Operations and Projects
- Current good practice in Performance Measurement
Course Outline | 02 Day Two
Using Measurements for Continuous Improvement
- Understanding Variation: The key to understanding performance
- What histograms, run charts and control charts tell us about performance
- The Range and Standard Deviation
- Introduction to Control Charts
- How to Improve a Process
- Problem and Mission Statements
Course Outline | 03 Day Three
An Overview of Lean and Agile Tools and Techniques
- What are Lean and Agile?
- The key principles of Lean management
- Project failures and the origins of Agile
- The fusion of Lean and Agile approaches – the current state of the art
- Analysing a Lean and Agile process or project
- Applying the tools and techniques in practice
Course Outline | 04 Day Four
Benchmarking, Measurement and Improvement
- Benchmarking process and project performance
- Identifying causes of problems, and potential solutions through benchmarking
- Demonstrating the link between a cause and its effect
- Investigating Relationships between Variables
- The role of Knowledge Management
- How the tools integrate with Lean and Agile methods
Course Outline | 05 Day Five
Running a Successful Benchmarking Project
- Scoping and planning benchmarking study
- Identifying and selecting benchmarking Metrics & Partners
- Running effective Lean and Agile projects and processes
- Integrating performance management with Lean and Agile
- The role of benchmarking in change management
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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