course | The Performance Management Professional
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HRM-2287 | The Performance Management Professional
Course Sector : HR Strategy and Training
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-06-23 | 2025-06-27 | Dubai | $4,250 | Book now |
| 5 Days | 2025-08-04 | 2025-08-08 | Barcelona | $4,950 | Book now |
| 5 Days | 2025-11-02 | 2025-11-06 | Riyadh | $4,250 | Book now |
| 5 Days | 2025-12-29 | 2026-01-02 | Online | $2,150 | Book now |
Course Introduction
In today’s competitive and fast-paced business environment, HR professionals are at the forefront of designing and sustaining performance systems that align people with strategy, foster accountability, and support continuous growth. This 5-day certification program equips HR specialists with the practical tools, strategic frameworks, and behavioural insights needed to implement high-impact performance management systems.
Participants will learn how to design goal-setting structures, manage KPIs, lead performance conversations, and build a culture of accountability and development. The course also emphasizes how HR can leverage data, technology, and feedback processes to transform performance management into a powerful tool for talent development and business success.
Course objective
- Understand the full architecture and components of an effective Performance Management System (PMS), including planning, monitoring, and evaluation stages.
- Conduct data-driven performance analysis, interpret key trends, and identify actionable insights using real-time and historical data.
- Apply best practices in KPI reporting to ensure clarity, alignment, and strategic relevance across functions.
- Facilitate and participate in structured performance review meetings that promote accountability and continuous improvement.
- Develop mechanisms to systematically track the implementation of initiatives aimed at achieving performance objectives.
- Gain hands-on experience in recalibrating underperforming or misaligned performance management systems.
- Learn how to build and sustain a high-performance culture through HR-led interventions, coaching, and strategic alignment.
- Apply performance management principles across 12 practical, real-world scenarios representing common challenges faced by HR professionals.
Course Outline | DAY 01
Strategic Foundations of Performance Management in HR
- Evolution of performance management: trends and transformation
- The strategic role of HR in performance culture
- Architecture of a performance management system
- Connecting organizational goals with employee output
Course Outline | Day 02
Goal Setting, KPIs, and Performance Planning
- Writing SMART goals and cascading objectives
- Designing and validating KPIs that matter
- Aligning team and individual KPIs with strategy
- Performance planning cycle and role clarity
Course Outline | Day 03
Coaching, Feedback & Performance Review Meetings
- Building a feedback-rich performance culture
- Structuring and facilitating effective performance review meetings
- Feedback frameworks: SBI, COIN, and feedforward
- Coaching managers to manage performance across diverse teams
Course Outline | Day 04
Managing Performance Data, Underperformance & System Calibration
- Using performance data to drive improvement
- Common pitfalls in performance evaluations
- Performance Improvement Plans (PIPs): design and implementation
- Recalibrating performance systems for fairness, agility, and business fit
Course Outline | Day 05
HR as a Strategic Performance Partner
- Tracking and reporting on initiatives and impact
- Role of HR in sustaining high performance
- Case study: Building a performance culture from the ground up
- Workshop: Applying performance management in 12 realistic HR scenarios (e.g., poor attitude, inconsistent performers, high potential burnout, misaligned goals, and more)
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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