course | Certified KPI Professional (Live Online)
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ICTP-2129 | Certified KPI Professional (Live Online)
Course Sector : Internationally Certified Training Programs
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-05-19 | 2025-05-23 | Online | $1,500 | Book now |
| 5 Days | 2025-06-16 | 2025-06-20 | Online | $1,500 | Book now |
| 5 Days | 2025-06-23 | 2025-06-27 | Online | $1,500 | Book now |
| 5 Days | 2025-07-21 | 2025-07-25 | Online | $1,500 | Book now |
| 5 Days | 2025-08-18 | 2025-08-22 | Online | $1,500 | Book now |
Course Introduction
KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected and centralized in performance reports. This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the business environment.
Course objective
By the end of this training course, participants will be able to:
- Differentiate between objectives, KPIs, and initiatives
- Identify KPI selection in different contexts
- Apply best practice techniques to KPI selection
- Document KPIs in a standardized template
- Learn when and how to use benchmarking in target setting
- Optimize the KPI activation and data gathering process.
Course Outline | 01 Day One
The World of KPIs
- Challenges in performance measurement
- The value added by KPIs: ›Main roles of Business Performance Management systems
- Integrating tools into a Performance Management System
- Performance tools overview
- KPIs Management Framework concept map
- Governance
- KPIs skills architecture
Course Outline | 02 Day Two
Understanding KPIs:
- KPI related terminology
- SMART objectives decomposed
- KPI lifecycle
KPI Typology:
- Leading vs lagging KPIs
- Qualitative vs quantitative KPIs
- Efficiency vs effectiveness KPIs
KPI Taxonomy:
- Interdisciplinary systemic worldview
- KPI use case scenarios
- KPI DNA map
Course Outline | 03 Day Three
KPI Selection:
- KPI selection for org. scorecard
- KPI selection sources
- KPI selection techniques
KPIs in Context:
- KPI selection for industry
- KPIs cascaded to the functional area
Course Outline | 04 Day Four
KPI Documentation:
- KPI documentation form functions
- KPI documentation form design
- KPI documentation process
- Organizational KPI libraries development
- Weights and Indexes
Working with targets:
- KPI documentation processes
- Targets in practice
- Challenges in working with targets
- Negative behaviors when setting targets
Course Outline | 05 Day Five
Data Gathering:
- Data quality dimensions
- KPI reporting data sources
- KPI activation tools
- KPI activation techniques
- Guidelines to improving communication with data custodians
- Community of Practice
Data Visualization:
- Guidelines for designing efficient templates
- Usability in terms of visual design
- Scorecard and dashboard examples
- Best practices in scorecard design
- Best practices in dashboard design
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
KPI Institute(KPI)
The KPI Institute specializes in performance management, offering certifications on key performance indicators (KPIs) and strategy. Their certifications help individuals enhance skills in measuring and improving organizational performance.
Since 2001, we have been pioneering the training field in the Middle East, helping individuals, teams, and organizations reach their full potential with integrated solutions.
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