course | Certified Performance Management Professional (Live Online)
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ICTP-2133 | Certified Performance Management Professional (Live Online)
Course Sector : Internationally Certified Training Programs
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-05-12 | 2025-05-16 | Online | $1,500 | Book now |
| 5 Days | 2025-07-07 | 2025-07-11 | Online | $1,500 | Book now |
| 5 Days | 2025-10-20 | 2025-10-24 | Online | $1,500 | Book now |
Course Introduction
The Certified Performance Management Professional course approaches performance management as a key capability for successful organizations, as the backbone structure for strategy planning and execution.The training curricula is centered on the design of specific processes that support the growth of a performance culture, the measurement and reporting of performance for informed business decisions. The course is highly interactive and engages participants into real-life KPI usage scenarios, such as exploring potential causes for poor performance and creating a meaningful action plan or align strategic objectives to projects to create alignment between strategy and operations.
Course objective
By the end of this training course, participants will be able to:
- Identify the key competencies needed to build the internal performance management capability
- Design the main tools for a performance management architecture
- Use performance data to leverage decision making and execute strategy
- Improve the performance reporting process in the organization
- Nurture fundamental enablers for the growth of a result-oriented organizational culture
Course Outline | 01 Day One
Introduction to Performance Management:
- Key Performance Management Concepts
- Evolution of Performance Management
- Performance Management Frameworks
- Performance Management System Architecture
Trends Shaping Performance Management Practices:
- Digital Transformation
- Stakeholder Capitalism
- ESG & Sustainability
- Agility
- Resilience
Course Outline | 02 Day Two
Performance Management System Governance:
- State of Performance Management Systems Worldwide
- Benefits of Having a Performance Management Office in the Organization
- Integration Performance Management Processes with Key Organizational Processes
- Best Practice Profile of the Performance Management Function
- Performance Management Implementation Business Case
The Performance Management Process:
- Main Features of the Performance Management Process
- Performance Management System Governance Models
- Performance Reporting Requirements
- Management Reporting Structure
- Data Quality and Audit
Course Outline | 03 Day Three
Performance Management Tools:
- Desired State of Evolution
- Strategy Map
- Performance Scorecard
- Performance Dashboard
- Performance Management System Integration
Performance Enablers:
- Leadership and Communication
- People
- Organizational Environment
- Culture and Innovation
- Technology
Course Outline | 04 Day Four
Learning and Improvement:
- Framework for Continuous Improvement
- Performance Management System Optimization
- Improving Performance Results
- Learning and Improvement Techniques
Corporate Performance Management:
- Performance Management System Evaluation
- Departmental Scorecard Development Process Map
- Departmental Scorecard Development RASCI Matrix
- Performance Management Tools and Initiatives
- Data Gathering and Reporting
Course Outline | 05 Day Five
Departmental Performance Management:
- Underperforming KPIs and associated problems
- Cause and Effect Analysis
- Drafting Improvement Initiatives
- Cascading Initiatives
- Key Initiative Performance Indicators
- Action Plan for Improvement
Individual Performance Management:
- Agile Employee Performance Management
- Continuous Employee Performance Management Cycle
- Meetings and Check-In Discussions
- Performance Matrix Analytics
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
KPI Institute(KPI)
The KPI Institute specializes in performance management, offering certifications on key performance indicators (KPIs) and strategy. Their certifications help individuals enhance skills in measuring and improving organizational performance.
Since 2001, we have been pioneering the training field in the Middle East, helping individuals, teams, and organizations reach their full potential with integrated solutions.
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