Employee Performance Management context:
 

• Benefits of implementing an Employee Performance Management System
• Prerequisites of an Employee Performance Management System
• Governance for Employee Performance Management
• Impact areas of an Employee Performance Management System
• Performance Management Cycle

Employee Performance Management Architecture:
 

• The link between business strategic objectives and day-to-day actions
• Tools and techniques used in performance management
• Visibility and accountability through employee performance management

Employee Performance Management Implementation Project:
 

• Importance of a business case for an implementation project
• Elements of a business case
• Clarify organizational context
• Design the system implementation project plan
• Define the tools and templates to be used
• Training sessions for management and employees
• Launch and utilize the system
• Monitoring and reviewing the implementation process

Establishing performance criteria:
 

• Cascading objectives and KPIs from organizational to departmental and individual levels
• Defining and selecting competencies
• Defining and selecting behaviors

Evaluating Employee Performance:
 

• Employee performance evaluation form
• Evaluating KPI results
• Assessing competencies and behaviors
• Rating overall performance

Employee Performance Management Cycle:
 

• Employee performance planning
• Mid-year performance review objectives
• Point of contact and support for employees
• Annual performance review

Employee performance appraisal meeting:
 

• Preparation for the appraisal meeting
• Feedback techniques
• Active listening
• Performance conversations

Talent management:
 

• Linking performance evaluation to talent management
• Employee performance plans, career path,and  development plan
• Compensation and benefits
   

Review and Q&A:
 

• Course review
• Q&A