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course | Managing Microsoft Teams

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IT-1195 | Managing Microsoft Teams

Course Sector : Information Technology

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-06-162025-06-20Abu Dhabi$4,250 Book now
5 Days2025-08-112025-08-15Jakarta$4,950 Book now
5 Days2025-12-222025-12-26Dubai$4,250 Book now

Course Introduction

Microsoft Teams admins configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment.

This training course is designed to provide participants with a clear overview of managing Microsoft Teams and allow them to manage live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and troubleshoot audio, video, and client issues. This course covers six main topics - Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying and managing teams, managing collaboration and managing communication in Microsoft Teams. 


Course objective

  • Gain a comprehensive understanding of managing Microsoft Teams and how its components work together.
  • Implement Governance, Security and Compliance for Microsoft Teams
  • Prepare an organizations environment for a Microsoft Teams deployment
  • Learn how to deploy and manage teams.
  • Identify ways of managing collaboration in Microsoft Teams and working with channels.
  • Techniques to manage and troubleshoot communication in Microsoft Teams 

Course Outline | Day 01

MICROSOFT TEAMS OVERVIEW

  • Overview of Microsoft Teams
  • Overview of security and compliance in Microsoft Teams
  • Overview of managing Microsoft Teams o Prepare team roles and licenses
  • Create new team
  • IMPLEMENTING MICROSOFT TEAMS GOVERNANCE, SECURITY AND COMPLIANCE
  • Implement Governance and Lifecycle Management for Microsoft Teams
  • Implementing Security for Microsoft Teams
  • Implementing Compliance for Microsoft Teams 

Course Outline | Day 02

PREPARING THE ENVIRONMENT FOR A MICROSOFT TEAMS DEPLOYMENT

  • Upgrade from Skype for Business to Microsoft Teams
  • Plan and configure network settings for Microsoft Teams
  • Deploy and Manage Microsoft Teams endpoints
  • Environment preparation for Teams
  • Calculate networking capabilities
  • Evaluate configuration profiles
  • Provide team resources
  • DEPLOYING AND MANAGING TEAMS
  • Create and manage teams
  • Manage team resources
  • Manage sharing and access
  • Manage membership
  • Manage access for external users 

Course Outline | Day 03

MANAGING COLLABORATION IN MICROSOFT TEAMS

  • Manage chat and collaboration experiences
  • Configure channel and message policies
  • Manage settings for Teams apps
  • WORKING WITH CHANNELS
  • Channels and Teams
  • Private Channels
  • Hide, Show, and Pin Channels
  • Channel Moderation
  • Teams and Outlook 

Course Outline | Day 04

APPS, SHIFTS AND WIKI

  • Mobile Apps
  • Shifts - Creating Schedules
  • Shifts - Assignments and Requests
  • Using a Wiki
  • Adding Apps to Channels

MANAGING COMMUNICATION IN MICROSOFT TEAMS

  • Manage Live event and meetings experiences o Configure meeting policies
  • Manage phone numbers
  • Manage Phone System for Microsoft Teams
  • Troubleshot audio, video, and client issues 

Course Outline | Day 05

EXTRAS AND BEST PRACTICES

  • Connectors
  • Whiteboard
  • Behind the Scenes
  • Best Practices - Teams and Channels
  • Best Practices - Notifications and Chat
  • Best Practices - Files 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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