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course | ITIL Strategic Leader - Digital and IT Strategy

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IT-1213 | ITIL Strategic Leader - Digital and IT Strategy

Course Sector : Information Technology

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-06-162025-06-20Dubai$4,250 Book now
5 Days2025-09-082025-09-12London$4,950 Book now
5 Days2025-12-222025-12-26Abu Dhabi$4,250 Book now

Course Introduction

Evolution in the digital world has been so rapid that organizations need to be flexible and adapt to the ever-changing environment in order to remain competitive in providing value to their customers. This training course is designed based on the ITIL® 4 Digital and IT Strategy and its 4 concepts and related terminologies. This course will focus on the alignment of digital business strategy with IT strategy and will cover topics such as how disruption from new technologies is impacting organizations in every industry and how business leaders are responding. 

 

Course objective

  • Gain a comprehensive understanding of the use of ITIL guiding principles in Digital and IT Strategy decisions and activities
  • Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value
  • Learn the steps and techniques involved in defining and advocating for a Digital and IT Strategy
  • Know how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology
  • Identify the strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence
  • Recognize the risks and opportunities of Digital and IT Strategy
  • Effectively create and implement a Digital and IT Strategy

Course Outline | Day 01

Module 1: Key Concepts of Digital and IT Strategy

  • Module 2: Strategy and the Service Value System
  • Module 3: What is Vision
  • Exercise: Digital Positioning

Course Outline | Day 02

Module 4: Where Are We Now?

  • Module 5: How Do We Get There? (Strategic Planning)

Course Outline | Day 03

Module 6: How Do We Get There? (Strategic Approaches)

  • Exercise: Strategic Approaches for Digital Organizations
  • Module 7: Take Action
  • (Managing Strategic Initiatives)

Course Outline | Day 04

Exercise: Strategy Planning and Communication

  • Module 8: Did We Get There? (Measuring Strategy)
  • Module 9: How Do We Keep the Momentum Going?

Course Outline | Day 05

Exercise: Digital Strategy in VUCA Environment

  • Module 10: Managing Innovation and Emerging Technologies
  • Module 11: Managing Strategic Risk
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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