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course | CMI Certified Change Management

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MGLD-2516 | CMI Certified Change Management

Course Sector : Management And Leadership

Duration
Date from
Date to Course Venue Course fees Book a course
3 Days2025-06-232025-06-25Dubai$3,820 Book now
3 Days2025-08-182025-08-20London$4,520 Book now
3 Days2025-11-172025-11-19Abu Dhabi$3,820 Book now

Course Introduction

Organizations today face constant shifts technology, customer demands, regulations, and market dynamics. Change management provides a structured approach to help individuals, teams, and organizations transition from a current state to a desired future state with minimal disruption and maximum engagement.

 

Without effective change management:

 

  • Employees resist or misunderstand change

  • Projects fail to meet objectives or ROI

  • Productivity drops and morale suffers

  • Valuable talent may leave the organization
     

With effective change management:
 

  • People feel informed, involved, and supported

  • Adoption of new systems or processes improves

  • Leaders can align teams faster and smoothly

  • Organizations stay agile, competitive, and resilient
     

In short, change management bridges the gap between strategy and execution by focusing on people, not just processes.
 

This interactive 3-day training program equips professionals with practical tools and frameworks to understand, lead, and adapt to organizational change.


Participants will explore key models such as VUCA, the Kübler-Ross Curve, Kotter’s 8 Steps, and the ADKAR model. The course blends engaging activities, simulations (like the Change Tower game), self-assessments, and real-world case studies to develop both personal and organizational change readiness.


Course objective

By the end of this program, participants will be able to:
 

  • Recognize the drivers of change in modern business environments and articulate why change is essential, especially in volatile, uncertain, complex, and ambiguous (VUCA) contexts.
     
  • Identify common emotional and behavioral responses to change using the Kübler-Ross model and reflect on their own reactions during past change experiences.
     
  • Apply the Kotter 8-Step Model to plan and evaluate organizational change efforts, identifying key phases and practical actions for each step.
     
  • Analyze root causes of resistance to change and explore constructive techniques to address resistance at both individual and team levels.
     
  • Evaluate roles and responsibilities in change initiatives, including leadership roles, change agents, and frontline influencers.
     
  • Assess change readiness and capabilities through self-evaluation tools and peer feedback to identify personal development areas.
     
  • Understand and apply the ADKAR model to real-life organizational change cases, crafting deliverables that drive awareness, desire, knowledge, ability, and reinforcement.
     
  • Design a personalized action plan using the "Start, Stop, Continue" method to implement insights and behaviors learned during the training.
     
  • Collaborate effectively in group discussions and activities, leveraging diverse perspectives to co-create solutions to change-related challenges.

Course Outline | 01 Day One

Understanding Change:
 

  • Icebreaker & recap
  • Introduction to change: VUCA, emotional reactions (Kübler-Ross), personal vs. organizational change
  • Interactive simulation: Change Tower (Jenga)
  • Group discussion: Resistance to change
  • Self-assessment: Change readiness

Course Outline | 02 Day Two

Leading Change
 

  • Recap quiz & energizer game
  • Deep dive: Kotter’s 8 Steps for Change
  • Group work: Applying the Kotter model to real examples
  • Roles in change: Leadership, influencers, enablers
  • Case study: Why change failsTeam reflection and recap quiz

Course Outline | 03 Day Three

Applying Change Models
 

  • Warm-up and review
  • ADKAR in Action: Group-based scenario application
  • Team presentations and feedback
  • Closure activity: “Start, Stop, Continue”
  • Final reflections and action plans
Course Certificates
BOOST Logo

BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

Chartered Management Institute(CMI)

Chartered Management Institute(CMI)

The CMI certification demonstrates proficiency in management and leadership. It is globally recognized and focuses on skills that are crucial for effective management, enhancing career prospects in leadership roles.

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