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course | Communication and Relationship Management Skills

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PERDEV-290 | Communication and Relationship Management Skills

Course Sector : Interpersonal Skills and Self Development

Duration
Date from
Date to Course Venue Course fees Book a course
3 Days2025-04-212025-04-23Texas$4,950 Book now
3 Days2025-06-152025-06-17Manama$3,250 Book now
3 Days2025-10-062025-10-08Dubai$3,250 Book now

Course Introduction

Effective communication skills and adept relationship management play essential roles in the success of any company or institution, as these fundamental competencies are crucial for the well-being and prosperity of organizations.

In this training program, we adopt a practical approach to examining both components, emphasizing the development of enduring and impactful networks. From structuring, evaluating, and articulating one's ideas to cultivating successful and purposeful connections, this training program establishes a robust groundwork for interacting with others in a meaningful manner.

Participants will have the opportunity to explore various associated skills and hone them before returning to their workplace. Additionally, they will gain insights into how adept relationship builders facilitate the smooth flow of information within an organization, garner support from individuals, and achieve desired goals and outcomes.


Course objective

By the end of this training program, Participants will be able to:

  • Acknowledge the impact of context in communication and relationship building
  • Grasp the significance of trust in establishing thriving relationships
  • Discern, assess, and involve stakeholders using the power/interest matrix
  • Identify and actively pursue relationship prospects that contribute value and yield results
  • Cultivate, oversee, and foster relationships, transitioning from transactional to transformational
  • Extend and diversify the network of influence and success

Course Outline | 01 Day One

Establishing Connections and the Importance of Trust

  • Exploring the significance of relationships and trust
  • Expanding perspectives beyond individual interests
  • Addressing challenges posed by contemporary habits
  • Unpacking the significance of trust
  • Contrasting positive relationships with coerced connections
  • The Johari Window: A tool for understanding relationships

Course Outline | 02 Day Two

Navigating Relationships and Enhancing Communication

  • Identifying the three essential components of communication
  • Evaluating the importance of assertiveness, considering its pros and cons
  • The Botari Box: An approach to effective communication
  • Cultivating workplace rapport

Connecting on an Emotional Level

  • Meeting stakeholders' expectations
  • Crafting compelling messages that resonate emotionally
  • Adapting messages to align with stakeholders' preferences and needs

Course Outline | 03 Day Three

Fostering and Influencing Relationships

  • Examining power dynamics and the art of influence
  • Drawing insights from Dale Carnegie and enhancing self-awareness
  • Recognizing the contextual factors influencing relationship building
  • Embracing feedback and diverse perspectives
  • Cultivating relationships as an investment
  • Transitioning from transactional to transformational connections
  • How to nurture positive relationships?
  • Practical Application.

Mastering Successful Networking

  • Recognizing the advantages of building a robust network
  • Key considerations for effective networking
  • Simple yet impactful tips for building and expanding your network
  • Practical Application.
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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