Supply Chain Management

Introduction to Supply Chain

• ·        Definition of the term Supply Chain
• ·        History & Evolution of Supply chain management
• ·        Supply chain dynamics
• ·        Supply chain planning & forecasting

Supply Chain Planning

• ·        Forecast Demand in a Supply Chain
• ·        Production Planning Techniques.

Sourcing and Procurement

• ·        The Procurement Process
• ·        Procurement Strategies
• ·        The Movement of Materials

Three Levels of Supply chain

• ·        Strategic level
• ·        Tactical Level
• ·        Operational Level

Production & Operations Management

• ·        Models for supply chain decision making
• ·        Decision Phase in Operations
• ·        Management Execution phase in Operations Management
• ·        Overview of Quality Management

Supply Chain Inventory Management

• ·        Economic Order Quantity Models
• ·        Reorder Point Models
• ·        Multichine Inventory Systems

Dynamic Supply Chain and Logistic Management

 

Logistics handling

·        Logistics Management, why is it important?

·        The most powerful Logistics Strategies

·        Goods and Services distribution

 

Transportation Economics

·        Management Key Decisions

·        Types of Mode or Intermodal System

·        International Commercial Terms in Transportation and the Liabilities

o   International Trade

§  Trade Regulations

§  Customs clearing & Documentation

§  Import and Export

·        Documentation in Transportation

Supply Chain Risk Management

 

Identifying Supply Chain Instabilities and Risks

·        Internal supply chain risks

·        PESTLE risks

·        Inventory and financial risks

·        Disruption and security risks

·        Procurement and logistics risks

Understanding the Risk Spiral, Reducing Supply Chain Risk

·        Consequences, Outcomes

·        Analysing the key drivers of risk

·        Improving visibility and reducing variability

·        Maintaining velocity, Restoring confidence

·        Enabling agility and synchronicity in supply chain

·        Applying Supplier Relationship Management

 

Using Risk Management Tools and Techniques

·        Risk mitigation matrix and options

·        Risk management principles

·        The role of Procurement and Supply Chain strategy

·        Evaluation and prioritisation of risks

·        Developing a risk management culture

·        Contingency and risk management planning

Negotiation in Procurement and Supply Chain

 

Purchasing and the Organisation

·        Purchasing and its contribution to the organisation

·        The Supply Chain

·        The influence of the External Environment

·        Purchasing Organisations

·        The Procurement Cycle

·        Critical Supply Strategies

Supplier Management

·        Transforming the Supplier Relationship

·        Supplier Evaluation Criteria

·        Appropriate Supplier Methodologies

·        Total Cost Approach

·        How to be a Good Customer

·        Shrinking the Supplier Base

Negotiation Techniques

·        Avoiding Confrontational Negotiating

·        Developing Active Listening Skills

·        Negotiating with an Angry Person

·        Power Closes that are used on the Buyer

·        Understanding the other Negotiator’s Power

·        Negotiation Tactics and Countermeasures

Warehouse Management

 

Key Features of Warehouse Management

·       Workflows

·       Picking and packing

·       Wave processing

·       Inventory counting

·       Containerisation

·       Mobile communication

·       Material handling

·       Support for cross-docking

·       Sales order return management

·       Enhanced reservation hierarchy

Features of Warehouse Management Systems

·       Warehouse design

·       Inventory tracking

·       Receiving and put-away

·       Picking and packing goods

·       Shipping

·       Labour management

·       Yard and dock management

·       Reporting

·       Benefits of an Advanced Warehouse Management System

o   Reduced inventory costs

o   Reduced labour costs

o   Increased storage capacity

o   Increased inventory accuracy

o   Complete process control

o   Advanced functionality

o   Operational transparency

o   Integrated labour management

Common Warehouse Inventory Issues

·       Inaccurate quantities

·       Capacity

·       Damage

·       Product identification

·       Training

Challenges in Warehouse Management

·       Managing warehouse space and layout

·       Communication

·       Time management

·       Inventory accuracy and tracking

·       Customer expectations

·       Redundant processes

·       Product diversification

·       Product picking

·       Inaccurate purchase orders

·       Handling product damages

·       Managing demand fluctuations

·       Globalisation