course | EFQM 4th Generation Assessor: Excellence in Organizational Development
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QMO-871 | EFQM 4th Generation Assessor: Excellence in Organizational Development
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-04-21 | 2025-04-25 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 2025-08-18 | 2025-08-22 | Dubai | $4,250 | Book now |
| 5 Days | 2025-12-29 | 2026-01-02 | Dubai | $4,250 | Book now |
Course Introduction
The EFQM Assessor 4th Generation course is designed to equip professionals with the skills and knowledge necessary to conduct self-assessments based on the EFQM Organizational Development Path. This training will help participants understand how to prepare a high-quality submission, evaluate organizational performance, and apply EFQM principles effectively. Delivered by BOOST, this course provides practical insights into the latest EFQM framework and assessment methodologies.
Course objective
- Understand the principles and structure of the EFQM Organizational Development Path.
- Conduct self-assessments using the EFQM 4th Generation Model.
- Analyse organizational strengths and areas for improvement.
- Prepare a well-structured submission for EFQM assessment.
- Apply best practices in assessing organizational excellence.
- Develop action plans for continuous improvement based on EFQM criteria.
Course Outline | 01 DAY ONE
Introduction to EFQM and Organizational Excellence
- Overview of EFQM 4th Generation Model
- Understanding the Organizational Development Path
- Key concepts and principles of EFQM
- Introduction to the assessment methodology
Course Outline | 02 DAY TWO
Conducting a Self-Assessment
- The role of self-assessment in continuous improvement
- Tools and techniques for conducting assessments
- Identifying strengths and areas for improvement
- Aligning assessments with strategic objectives
Course Outline | 03 DAY THREE
How to Prepare an EFQM Submission
- Understanding submission requirements and evaluation criteria
- Structuring the submission effectively
- Writing compelling narratives with evidence-based data
- Common pitfalls and how to avoid them
Course Outline | 04 DAY FOUR
EFQM Assessment Methodologies
- Scoring and feedback mechanisms
- Applying RADAR logic in assessments
- Role of assessors in evaluating performance
Conducting site visits and interviews
Course Outline | 05 DAY FIVE
Action Planning & Continuous Improvement
- Developing actionable recommendations based on assessment results
- Strategies for embedding EFQM excellence in an organization
- Measuring the impact of self-assessments
- Building a culture of continuous improvement
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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