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course | ISO 9001:2015 - Quality Management Systems – Lead Auditor

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TQM-136 | ISO 9001:2015 - Quality Management Systems – Lead Auditor

Course Sector : Quality Management & Operational Excellence

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-04-062025-04-10El Doha$4,250 Book now
5 Days2025-06-152025-06-19Online$2,150 Book now
5 Days2025-08-042025-08-08Abu Dhabi$4,250 Book now
5 Days2025-12-012025-12-05London$4,950 Book now

Course Introduction

This training course is designed to be highly interactive and participatory.

 To ensure maximum comprehension and retention, this training will utilize a variety of proven virtual learning methods such as break-out sessions for group discussions and brainstorming, virtual icebreakers, recorded videos, case studies, and readings.


Course objective

  • Learners will understand the key components of ISO9001:2015 and how to establish a robust quality management system for either a product or service-based organization
  • Learners will appreciate the key challenges associated with the 2015 standard and how to meet to meet those challenges in a real world setting
  • Learners will develop the ability to apply Quality Management Principles at every level and function of the organization
  • Learners shall through discussion, role-play and case study analysis understand how to ensure the Quality Management System delivers its intended outcomes
  • Learners will develop the ability to identify critical organisational processes and be able to spot weaknesses in emerging or established systems
  • Learners will understand and be able to apply effective performance management principles and carry out effective internal process audits
  • Learners will appreciate the purpose of Management Review and be equipped to provide suitable inputs to this process to allow Top Management to achieve continual improvement

Course Outline | 01 DAY ONE

Welcome and Quality Module Introduction

  • Management Systems, QMS and the Role of Auditors and Certification Bodies 
  • Organizational Context, Leadership & Resources

Course Outline | 02 DAY TWO

Customer Focus – Industry Specific Criteria/KPIs Needs & Expectations of Interested Parties

  • Resources: Organizational Roles, Responsibilities, Authorities and Knowledge 
  • Planning – Identifying and Addressing Risk and Opportunities by applying QMS principles 
  • Linking Quality Policy Objectives with the Organization’s Business Strategy 
  • Documented Information – What to document 

Course Outline | 03 DAY THREE

Operational Planning and Control Fundamentals 

  • Product/Service Requirements & Statutory and Other Obligations 
  • Design Requirements, Inputs/Outputs & Changes

Course Outline | 04 DAY FOUR

Production & Service Provision Essentials 

  • Identification & Traceability of Product/Service 
  • Control of Nonconforming outputs 

Course Outline | 05 DAY FIVE

Performance Evaluation and Internal Audits 

  • Managing Nonconformance (NC/CA/) 
  • Effective Management Reviews  Case Study 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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