Certified Performance Management Professional (Physical)

The course approaches performance management as a process that arches over internal measurement practices to effectively meet organizational objectives. The course is also about managers. It clarifies the role of managers in successfully delivering the organization’s strategy while providing them with the right skillset and toolset to do so. The course summits with a highly interactive and applicative session in which participants learn how to manage and improve organizational results. As part of this process, participants are involved with rooting out operational issues based on underperforming KPIs, performing cause and effect analysis, managing/cascading initiatives, and designing an overall action plan for organizational improvement.

• Build key competencies within the Performance Management Office
• Develop a Performance Management System Evaluation Scorecard
• Identify the main problems associated with under-performing KPIs
• Learn how to use the right tools for effective problem-solving
• Develop an action plan for the overall improvement of the reporting process in the organization