UNDERSTANDING NLP - 'THE SCIENCE OF HUMAN EXCELLENCE'

• Learn what NLP is and how the tools and techniques can be employed.
• Competency modeling - understand how top performers function and replicate their behavior and thinking patterns.
• Understand the foundation stones of NLP and the four core skills

CREATING RAPPORT & RELATIONSHIPS

• Assess your own and your colleagues’ language patterns
• Use a variety of language patterns to motivate and influence
• Create instant rapport – the three key techniques of 'mirroring'
• Master the skills that will let you build cooperative working relationships

LEARNING TO APPRECIATE PERSONAL DIFFERENCES

• How to use 'following' and 'leading' skills to influence others.
• Explore multiple descriptions of the world to give you more choice.
• Discover how to appreciate your colleagues’ points of view

Learn to lead people to shared solutions.

• Create greater Behavioral choice and options when dealing with others.

POWER IN THE SPOKEN WORD

• Understand your language patterns and learn new ways to communicate.
• Successfully re-organize your thinking by changing your language.
• Learn to use precision questioning to elicit detailed information.
• Employ language to empower others and learn how to use words to accelerate achievement.

CREATE THE HABIT OF FOCUSING ON MOTIVATIONAL OUTCOMES

• Develop the habit of outcome thinking for dynamic results
• Creative goal setting
• Learn the steps to agreeing motivational outcomes for yourself and others
• Accelerate your team’s success and sense of achievement

BUILD CONFIDENCE AND DEVELOP POSITIVE BEHAVIORS

• Create your own state of excellence in threatening situations
• Learn to change restrictive and unhelpful thoughts, habits and feelings into positive and empowering ones
• Discover exciting and fast ways to change your thinking patterns
• Core techniques for gaining and maintaining confidence and peak performance

A FRAMEWORK FOR LEADERSHIP

• How do top performers achieve so much?
• Uncover the power in non-verbal communication to enhance confidence in others
• Positive leadership thinking and outcome thinking
• Model excellence – replicate the behavior of success

TECHNIQUES TO ACHIEVE EXCELLENT RESULTS WITH INDIVIDUALS AND TEAMS

• Creating creativity
• Practical ways to deal with challenging workplace conflict and problems
• Tools for problem exploration and resolution
• Establishing and maintaining engagement and motivation

 PERSONAL DEVELOPMENT

• Formulating an action plan for your personal development