course | Emotional Intelligence & Communication Agility
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PERDEV-297 | Emotional Intelligence & Communication Agility
Course Sector : Interpersonal Skills and Self Development
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 2025-04-21 | 2025-04-23 | Dubai | $3,250 | Book now |
| 3 Days | 2025-06-15 | 2025-06-17 | Manama | $3,250 | Book now |
| 3 Days | 2025-10-06 | 2025-10-08 | Texas | $4,950 | Book now |
Course Introduction
Emotional intelligence is the ability to identify and regulate one's emotions and understand the emotions the others. A high EQ helps you to build relationships, reduce team stress, defuse conflict, and improve job satisfaction. ... EI is important for everyone who wants to be career ready. As well, it is a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace.
Course objective
By the end of this training program, Participants will be able to:
- Recognize the Emotions, and Emotional Intelligence importance.
- Identify all main personality types and how to deal with each of them.
- Describe the emotional personality types and how to deal with each.
- Differentiate between action and reaction types and what is the importance.
- Handle Cognitive distortions with accurate actions.
- Communicate assertively in the workplace.
- Gain the skill to manage relationships.
- Practice the role of stakeholder management in Emotional Intelligence.
Course Outline | 01 Day One
What is Emotional Intelligence?
- The difference between Trait EI and Ability EI
- Intrapersonal and interpersonal intelligence
- Benefits of EI
- 5 Dimensions of Trait Danial Goleman EI Model
Understand Personality types in workplace!
- Emotions as the basis of performance
- The Different types of intelligences
- The different types of personalities
- How to deal with each personality type
- Types of Action and Reaction in human behavior
Course Outline | 02 Day Two
Self-Regulations
- EI Self-assessment and understanding the results.
- Understanding the role of the cognitive triangle
- How to apply cognitive triangle on daily incidents
- Discovering your own brain personality type
- Identifying values and drivers for self-motivation
- Highlight your strengths and opportunities.
Social Management
- Handling work objections and distractions
- Flexibility and adaptability
- Types of Empathy and when to use each one of them
- Understanding empathy and its impact on relationships
- Persuasion, circle of interest and circle of influence
- Aligning personal and organizational values for peak performance
Course Outline | 03 Day Three
Relationship Management
- Dealing with different personality types
- Role-plays on workplace relationships
- Handling conflicts.
- Workshop.
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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