Introduction to Supply Chain

• Definition of the term Supply Chain
• History & Evolution of Supply chain management
• Supply chain dynamics
• Supply chain planning & forecasting

Supply Chain Planning

• Forecast Demand in a Supply Chain
• Production Planning Techniques.

Sourcing and Procurement

• The Procurement Process
• Procurement Strategies
• The Movement of Materials

Three Levels of Supply chain

• Strategic level
• Tactical Level
• Operational Level

Production & Operations Management

• Models for supply chain decision making
• Decision Phase in Operations
• Management Execution phase in Operations Management
• Overview of Quality Management

Supply Chain Inventory Management

• Economic Order Quantity Models
• Reorder Point Models
• Multichine Inventory Systems

Day Two – Dynamic Supply Chain and Logistic Management

 

Logistics handling

• Logistics Management, why is it important?
• The most powerful Logistics Strategies
• Goods and Services distribution

 

Transportation Economics

• Management Key Decisions
• Types of Mode or Intermodal System
• International Commercial Terms in Transportation and the Liabilities
  • International Trade
    • Trade Regulations
    • Customs clearing & Documentation
    • Import and Export
• Documentation in Transportation

Day Three – Supply Chain Risk Management

 

Identifying Supply Chain Instabilities and Risks

• Internal supply chain risks
• PESTLE risks
• Inventory and financial risks
• Disruption and security risks
• Procurement and logistics risks

Understanding the Risk Spiral, Reducing Supply Chain Risk

• Consequences, Outcomes
• Analysing the key drivers of risk
• Improving visibility and reducing variability
• Maintaining velocity, Restoring confidence
• Enabling agility and synchronicity in supply chain
• Applying Supplier Relationship Management

 

Using Risk Management Tools and Techniques

• Risk mitigation matrix and options
• Risk management principles
• The role of Procurement and Supply Chain strategy
• Evaluation and prioritisation of risks
• Developing a risk management culture
• Contingency and risk management planning

Day 4– Negotiation in Procurement and Supply Chain

 

Purchasing and the Organisation

• Purchasing and its contribution to the organisation
• The Supply Chain
• The influence of the External Environment
• Purchasing Organisations
• The Procurement Cycle
• Critical Supply Strategies

Supplier Management

• Transforming the Supplier Relationship
• Supplier Evaluation Criteria
• Appropriate Supplier Methodologies
• Total Cost Approach
• How to be a Good Customer
• Shrinking the Supplier Base

Negotiation Techniques

• Avoiding Confrontational Negotiating
• Developing Active Listening Skills
• Negotiating with an Angry Person
• Power Closes that are used on the Buyer
• Understanding the other Negotiator’s Power
• Negotiation Tactics and Countermeasures

Day 5 – Warehouse Management

 

Key Features of Warehouse Management

• Workflows
• Picking and packing
• Wave processing
• Inventory counting
• Containerisation
• Mobile communication
• Material handling
• Support for cross-docking
• Sales order return management
• Enhanced reservation hierarchy

Features of Warehouse Management Systems

• Warehouse design
• Inventory tracking
• Receiving and put-away
• Picking and packing goods
• Shipping
• Labour management
• Yard and dock management
• Reporting
• Benefits of an Advanced Warehouse Management System
  • Reduced inventory costs
  • Reduced labour costs
  • Increased storage capacity
  • Increased inventory accuracy
  • Complete process control
  • Advanced functionality
  • Operational transparency
  • Integrated labour management

Common Warehouse Inventory Issues

• Inaccurate quantities
• Capacity
• Damage
• Product identification
• Training

Challenges in Warehouse Management

• Managing warehouse space and layout
• Communication
• Time management
• Inventory accuracy and tracking
• Customer expectations
• Redundant processes
• Product diversification
• Product picking
• Inaccurate purchase orders
• Handling product damages
• Managing demand fluctuations
• Globalisation