Module (01) Introduction and Foundation Concepts

• 1.1 Maintenance Management Environment
• 1.2 Various Approaches to Maintenance Improvement
• 1.3 Introduction to Auditing and Benchmarking
• 1.4 Auditing and Benchmarking to drive Improvement
• 1.5 Sustainable Approaches to Improvement
• 1.6 Understanding 7 QC Tools
• 1.7 Content and Compliance Supporting Performance

Module (02) Understating Data & Basic Statistics

• 2.1 Preparing Data for Analysis
• 2.2 Get New Perspectives on Data
• 2.3 Easy & Fast Charting
• 2.4 Tabling Techniques for Better Presentation
• 2.5 Good Data Vs Appropriate Data
• 2.6 Types of Data, Variations & Dispersion
• 2.7 Descriptive Statistics

Module (03) Maintenance Auditing

• 3.1 The Maintenance Auditing Process
• 3.2 Maintenance Auditing Methodology
• 3.3 Conducting a Maintenance Audit
• 3.4 Interpreting Audit Results
• 3.5 Using Auditing to Drive Improvement

Module (04) Conducting Audits

• 4.1 Auditing Elements of Asset & Maintenance
• 4.2 Preparing for an Audit
• 4.3 Conducting and Audit Activities
• 4.4 Audit Reporting and Follow up
• 4.5 managing an Audit Schedule
• 4.6 Justifying Improvement Initiatives

Module (05) Maintenance Benchmarking

• 5.1 Benchmarking Options
• 5.2 Pitfalls & How to avoid them
• 5.3 The maintenance Benchmarking Process
• 5.5 Maintenance benchmarking Methodology
• 5.6 Conducting a Maintenance Benchmarking Study
• 5.7 Best Practice Benchmarking and Benchmarks

Module (06) Improving of Maintenance Process

• 6.1 Integrating Auditing and Benchmarking
• 6.2 Establish Management Systems
• 6.3 Developing Key Performance Measures
• 6.5 Target Setting Methods and their Limitations
• 6.6 Benchmarking Key Suppliers
• 6.5 Measuring Asset and Maintenance Management
• 6.6 Formalizing Practices as Part of Operational Routine

Module (07) Asset and Maintenance Management

• 7.1 Asset management Strategy and Plans
• 7.2 Maintenance Strategies and Tactics
• 7.3 Work Management
• 7.4 System and Information
• 7.5 Spares and Materials
• 7.6 Organization and People

Module (08) Maintenance Performance Process

• 8.1 Prerequisites
• 8.2 Performance Planning
• 8.3 Performance Execution
• 8.4 Performance Review
• 8.5 Performance Renewal
• 8.6 Justifying Improvement Initiatives

Module (09) Sustainable Maintenance Performance

• 9.1 Introduction to Modern Practices
• 9.2 The SQC Performance Model
• 9.3 Reverse Risk Analysis
• 9.4 Maintenance/Operation Objectives
• 9.5 The Maintenance Cost Ratio
• 9.6 Complexity, Risk and Variability Models

Module (10) Maintenance Performance Improvement

• 10.1 Cross Referencing Operational
• 10.2 Data/Knowledge Base
• 10.3 Accuracy and Availability of Data /Cost Relationship
• 10.4 The Four Critical Stages of Data Maturity
• 10.5 Logical Critical Thinking vs. Lateral Divergent Thinking