course | Advanced Certificate in Operations Management
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QMO-119 | Advanced Certificate in Operations Management
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-05-11 | 2025-05-15 | Riyadh | $4,250 | Book now |
| 5 Days | 2025-05-19 | 2025-05-23 | Dubai | $4,250 | Book now |
| 5 Days | 2025-09-01 | 2025-09-05 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 2025-12-01 | 2025-12-05 | Dubai | $4,250 | Book now |
Course Introduction
Operations management is a dynamic discipline that encompasses a broad range of leadership and managerial responsibilities. At its essence, it focuses on planning, coordinating, and overseeing business-wide performance to ensure efficiency and excellence. Operating as part of a team, professionals in this field manage critical business functions such as human resources, project execution, risk assessment and mitigation, quality assurance, and workforce performance optimization, among others. Excelling in operations management opens the door to a fulfilling and potentially high-reward career.
Course objective
By the end of this training course, participants will be able to:
- Identify the Fundamentals of Operations Management
- Enhance Process Management Skills
- Develop Effective Supply Chain Strategies
- Master Planning & Sourcing Operations
- Optimize Procurement Processes
- Improve Manufacturing & Delivery Operations
- Implement Inventory Management Best Practices
- Apply Project Management Principles
- Ensure Quality Assurance
- Manage Business Risks Proactively
Course Outline | 01 Day One
Foundations of Operations Management
- Introduction to Operations Management
- Definition, scope, and objectives
- Role of operations management in business success
- Key Functions and Responsibilities
- Workforce recruitment, retention, and succession planning
- Role of key personnel in operations management
- Operations Strategy Development
- Creating an effective operations strategy
- Aligning operations with organizational goals
- Introduction to Finance and Accounting for Operations
- Understanding financial statements
- Budgeting and cost control basics
Course Outline | 02 Day Two
Process and Supply Chain Management
- Business Process Management
- Steps for conducting effective business analysis
- Business process life cycle and reengineering
- Enterprise Content and Workflow Management
- Streamlining operations for efficiency
- Tools for enterprise content management
- Fundamentals of Supply Chain Management
- Structure and key participants
- Strategic supply chain management best practices
- Common Challenges in Supply Chain Operations
- Risk management in supply chains
- Strategies for continuous supply chain improvement
Course Outline | 03 Day Three
Planning, Procurement, and Inventory Management
- Planning & Sourcing Operations
- Inventory management fundamentals
- Demand forecasting and aggregate planning
- Procurement Operations and Strategies
- Difference between purchasing and procurement
- Supplier selection and performance evaluation
- Manufacturing & Delivery Operations
- Production scheduling and facility management
- Order and delivery management strategies
- Outsourcing: Advantages and challenges
Course Outline | 04 Day Four
Project and Quality Management
- Project Management Essentials
- Project life cycle breakdown
- SMART goal setting and strategic execution
- Communication in Project Management
- Effective stakeholder management
- Risk management in project execution
- Quality Management Principles
- Setting quality expectations in operations
- Benchmarking, quality assurance, and quality audits
- Cost-Benefit Analysis in Quality Management
- Ensuring ROI in quality improvement initiatives
Course Outline | 05 Day Five
Risk Management and Business Excellence
- Risk Management in Operations
- Identifying and mitigating operational risks
- SWOT analysis for risk assessment
- Developing a Risk Management Framework
- Components of an effective risk management plan
- Qualitative risk analysis techniques
- Continuous Improvement and Business Excellence
- Strategies for long-term operational success
- Implementing lean and agile methodologies
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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