course | Lean Six Sigma
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QMO-370 | Lean Six Sigma
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 2025-04-21 | 2025-04-23 | Abu Dhabi | $3,250 | Book now |
| 3 Days | 2025-08-18 | 2025-08-20 | Dubai | $3,250 | Book now |
| 3 Days | 2025-12-29 | 2025-12-31 | Dubai | $3,250 | Book now |
| 3 Days | 2025-06-16 | 2025-06-18 | Dubai | $3,250 | Book now |
Course Introduction
This training program is designed to provide participants with knowledge of the Six Sigma principles, methodologies, and tools.
This five-day training program will also prepare all participants to understand and use basic measuring tools to gather accurate data.
Additionally, they will navigate the problem-solving and process improvement processes in theoretical and practical Six Sigma work, to move forward fully informed and use knowledge to make the best decisions.
Course objective
- Define and understand quality concepts and their evolution
- Identify why Six Sigma is important for organizations Improvement.
- Understand and apply the Six Sigma methodologies and tools to improve projects.
- Understand what process improvement tools are available to eliminate waste and drive customer value.
- Identify the Six Sigma roles in customer service, measurement, analysis and problem control processes.
Course Outline | 01 DAY ONE
Introduction
- Introduction to Quality.
- High Performance Standards.
- What is Lean Six Sigma?
- Importance of Lean Six Sigma.
- Differences between Six Sigma levels “Belts” (Yellow, Green and Black).
- How to Calculate Sigma level?
- DNA of a Champion.
- Organizing for Success.
- Working Relationships.
- Workshop.
Fundamentals of Six Sigma Tools:
· DMAIC.
- The 5s System.
- Value Stream Mapping.
- Regression Analysis.
- Pareto Chart.
- Kaizen.
- Fishbone Diagram.
- Mistake Proofing.
- Load balancing.
- CTQC Tree Diagram.
Course Outline | 02 DAY TWO
Measuring Performance Tools:
- Trend Chart.
- Lean Six Sigma Conversion Table.
- Histogram.
- Statistical Process Control (SPC)
- Quantifying Process Variability
- X and Moving Range Charts - Toolset
- Pareto Chart Toolset
Lean Six Sigma and Problem solving:
- Cause & Effect Diagram Toolset.
- The 5-Whys, 1-How.
- Scatter Plot Toolset.
- Control Charts
- FMEA Toolset.
- Brainstorming.
- Prioritizing and Selecting a Solution.
- Implementing the solution.
Course Outline | 03 DAY THREE
Lean Six Sigma and customer service:
- How Six Sigma improve Customer satisfaction?
- What are sigma performance levels?
- The Kano model and quality function deployment
Improve Lean Six Sigma project:
- Tips and Tricks of a successful Six Sigma project.
- Roles of managers and employees.
- Common Mistakes of Six Sigma Deployment And Ways Of Avoiding Them.
- Practical Application “Workshop”
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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