STRATEG IC PLANNING

• Strategic Planning Tools
• Interviews and Data Gathering
• Competitive Benchmarking
• Corporate Alignment
• Business Performance Measures

GOVERNANCE AND INFR ASTRUCTURE

• Six Sigma Roles and Responsibilities including Process Owners and Champions
• Steering committees, Resource allocation,
• Training Models and Traps, Certification, Green Belt, Black Belt, and Champion Mentoring
• Rewards and Recognition

CHANGE MANAGEMENT

• Change Management Execution
• Organizational Readiness Assessment
• Branding and Marketing the Initiative, Creating a Burning Platform

CHANGE MANAGEMENT

• Stakeholder Analysis, Influence Strategies, Communication
• Organizational Change and Cultural Change Strategies

PROCESS MANAGEMENT

• Process Leveling
• Establishing Process Metrics /Key Process Indicators 
• Cost of Poor Quality, Cost Benefit Analysis, Return on Investment
• Lean Six Sigma Progra m Management (Tollgate Reviews, Annual Review)

PROJECT SELECTION AND OVERSIGHT

• Project Selection Criteria, Project Prioritization, and Project Scope
• Project Mentoring, Team Facilitation, Group Dynamics,
• Project Results, Project Replication and Project Intervention

ADDITIONAL IMPROVEMENT METHODS

• DFSS, DMADV, LEAN concepts
• Theory of Constraints
• Process Re Engineering and TQM

ADVANCED TOOLS AND TECHNIQUES

• Advanced use of Minitab
• Hoshin Kanri a management process for directing work towards a key strategic initiative (a hoshin).
• Advanced VoC (Voice of the Customer) a process used to capture requirements and feedback from the customer.
• Quality Functional Deployment
• Measurement Systems Analysis
• Nested vs Crossed models
• General Linear Model
• Analysis of Covariance 
• Multicollinearity
• Advanced Logistic Regression
• Handling messy data including transformations
• Multi variate analysis