course | EFQM Certified Assessor
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QMO-542 | EFQM Certified Assessor
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 2025-05-12 | 2025-05-14 | Abu Dhabi | $3,250 | Book now |
| 3 Days | 2025-08-18 | 2025-08-20 | London | $3,950 | Book now |
| 3 Days | 2025-11-24 | 2025-11-26 | Dubai | $3,250 | Book now |
Course Introduction
EFQM helps organizations perform better by creating data-driven insights backed up by industry experts, to fit priorities, the purpose, and people.
This training program is designed to equip participants to conduct a strategic assessment of an organization as part of a high-performing EFQM assessment team. A case study based on a real company forms the basis for a simulated assessment.
Course objective
- Gain competencies to identify the strategic priorities for an organization and ask strategically important questions
- Evaluate the ecosystem of an organization to provide context for an assessment
- Apply the EFQM diagnostic tools of radar and the business matrix advanced effectively
- Enhance appropriate hypotheses to support an EFQM assessment
- Prepare value-adding feedback for an organization
Course Outline | 01 DAY ONE
The Role of the Assessor
- Understanding the Organisation
- Creating Hypotheses
- Understanding the Criteria
Course Outline | 02 DAY TWO
Tutor Review of Pre-work
- Understanding RADAR
- Site Visit Interviews
- Role Play Interviews
Course Outline | 03 DAY THREE
Identifying Strengths and Opportunities for Improvement
- Scoring
- Feedback Report – preparation and delivery
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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