course | Quality Control and Assurance Techniques
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QMO-569 | Quality Control and Assurance Techniques
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-06-30 | 2025-07-04 | Dubai | $4,250 | Book now |
| 5 Days | 2025-08-11 | 2025-08-15 | Amsterdam | $4,950 | Book now |
| 5 Days | 2025-10-13 | 2025-10-17 | Abu Dhabi | $4,250 | Book now |
Course Introduction
Quality is an important factor when it comes to any product or service. Therefore, all manufactures and service providers constantly look for enhancing their product or service quality. In order to maintain or enhance the quality of the offerings, Quality Control and Quality Assurance are the two techniques used. These two practices make sure that the end product or the service meets the quality requirements and standards defined for the product or the service.
This training course is very relevant in today’s competitive world, with the high market competition, quality has become the market differentiator for almost all products and services. Quality control is essential to building a successful business that delivers products that meet or exceed customers’ expectations. It also forms the basis of an efficient business that minimizes waste and operates at high levels of productivity.
Course objective
- Get better understanding on the importance of Quality Control and Quality Assurance.
- Learn about different Quality control and quality assurance techniques
- Identify the best quality control and quality assurance techniques that can be used for the quality improvement for products, and production processes.
- Effectively set controls for monitoring and ensuring compliance to those Quality standards (forms, processes, statistical tools and measures…etc.)
- Learn corrective and preventive measures to avoid quality defects.
- Recognize and apply some of the best practice concepts and principles of Quality Control.
Course Outline | 01 DAY ONE
Introduction
- What is Quality?
- Common meanings and definitions of Quality
- Importance and need for Quality
- Benefits of implementing a quality model
- ISO9001 and Quality management systems
- Cost of poor quality
Quality Control
- Introduction to Quality Control.
- Definition and importance of Quality Control.
- What is Quality Assurance and its importance
- Difference between Quality control and quality assurance
- Benefits of Quality control and Quality assurance
Course Outline | 02 DAY TWO
Quality Control and Quality Assurance
- Introduction to Quality Assurance and Control Principles
- The Concept of Total Quality Management
- The Core Principles in Achieving Total Quality Management
- Identifying Opportunities for Organizational Continuous Improvement
Monitoring Quality on Products
- Controls for monitoring and ensuring compliance to quality standards
- Quality forms,
- Processes
- Statistical tools and measures
- Monitoring quality of used tools and production raw materials.
- Designing refinement plans for quality defects and faults
- Corrective and Preventive measures to avoid quality defects.
Course Outline | 03 DAY THREE
Techniques and Best Practices for Quality Control
- Process mapping and process management
- Management elements and planning tools
- Process auditing “Turtle Diagram”
- Failure Mode and Effects Analysis (FMEA)
- Deming’s fourteen points
- Juran’s quality trilogy
- Crosby’s zero-defect mindset
- House of quality and Quality Function Deployment (QFD)
Course Outline | 04 DAY FOUR
Techniques and Best Practices for Quality Control
- Six Sigma methodology
- Lean principles, Kaizen and 5S
- Ishikawa’s seven basic tools of quality
- Cause and Effect Diagrams
- Flowcharts and Check Sheets
- Pareto Diagrams
- Histograms
- Control Charts and Benchmarking
- Design of Experiments
-
Statistical Sampling
Course Outline | 05 DAY FIVE
Tools & Techniques for Quality Assurance
- Affinity Diagrams & Process Decision Program Charts (PDPC).
- Interrelationship Diagraphs Tree Diagrams
- Prioritization Matrices & Activity Network Diagrams
- Matrix Diagrams
- Quality Audit
- Process Analysis
- Review of learning and action planning
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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