Foundations of Advanced Quality Management in Healthcare

• Welcome and introduction by BOOST
• The importance of quality management in healthcare
• Key concepts: Quality improvement, patient safety, and healthcare standards
• Overview of global healthcare quality frameworks (e.g., ISO, JCI)
• How quality management transforms healthcare outcomes
• Assessing your organization’s quality management maturity

Designing and Implementing Quality Management Systems

• Principles of designing effective quality management systems
• Key components: Policies, procedures, and performance metrics
• Tools for quality management implementation (e.g., PDCA, Six Sigma)
• Overcoming barriers to quality system implementation
• Developing a quality management framework for a healthcare scenario

Monitoring and Improving Healthcare Quality

• Techniques for measuring and analysing healthcare quality
• Key performance indicators (KPIs) for healthcare quality
• Root cause analysis and corrective action planning
• Best practices for continuous quality improvement
• Conducting a root cause analysis for a quality issue

Regulatory Compliance and Accreditation

• Understanding healthcare regulations and accreditation standards
• Preparing for audits and inspections
• Strategies for maintaining compliance and achieving accreditation
• Balancing compliance with operational efficiency
• Simulating an accreditation audit for your organization

Leveraging Technology and Building a Quality Culture

• The role of technology in quality management (e.g., EHRs, data analytics)
• Innovations in patient safety and quality monitoring
• Building a culture of quality and patient safety within your organization
• Engaging staff and stakeholders in quality initiatives