course | Certified Quality Manager (CQM)
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TQM-219 | Certified Quality Manager (CQM)
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-04-13 | 2025-04-17 | El Doha | $4,250 | Book now |
| 5 Days | 2025-07-21 | 2025-07-25 | Rome | $4,950 | Book now |
| 5 Days | 2025-11-23 | 2025-11-27 | Jeddah | $4,250 | Book now |
Course Introduction
This course is designed to equip professionals with the knowledge, skills, and strategic mindset required to achieve the CMQ/OE certification. Participants will gain an in-depth understanding of quality management principles, leadership in organizational excellence, and key methodologies for continuous improvement. The program focuses on ASQ's CMQ/OE Body of Knowledge, ensuring readiness for the certification exam.
Course objective
By the end of this course, participants will be able to:
- Understand the CMQ/OE Body of Knowledge and certification exam structure.
- Apply leadership and strategic planning principles to drive organizational excellence.
- Utilize quality management tools and techniques for problem-solving and decision-making.
- Implement process improvement methodologies, including Lean and Six Sigma.
- Manage customer relationships and stakeholder engagement effectively.
- Develop and implement quality systems to enhance operational efficiency.
- Prepare for the CMQ/OE certification exam with confidence.
Course Outline | 01 DAY ONE
- Overview of the CMQ/OE certification and exam structure.
- Leadership principles and strategic alignment in quality management.
- Organizational culture, change management, and ethical considerations.
Course Outline | 02 DAY TWO
- Vision, mission, and strategic planning models.
- Risk management and business continuity.
- Performance measurement and benchmarking.
Course Outline | 03 DAY THREE
- Root cause analysis and problem-solving methodologies.
- Statistical process control (SPC) and data-driven decision-making.
- Lean, Six Sigma, and continuous improvement frameworks.
Course Outline | 04 DAY FOUR
- Customer relationship management (CRM) and voice of the customer (VOC).
- Supplier management and quality assurance in the supply chain.
- Compliance, regulations, and risk management.
Course Outline | 05 DAY FIVE
- Quality management systems (ISO, Baldrige, EFQM).
- Auditing, compliance, and process evaluation.
- Exam-taking strategies, sample questions, and review session.
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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