course | Total Quality Management (TQM) Toolbox for Continual Improvement
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TQM-222 | Total Quality Management (TQM) Toolbox for Continual Improvement
Course Sector : Quality Management & Operational Excellence
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-04-14 | 2025-04-18 | Dubai | $4,250 | Book now |
| 5 Days | 2025-04-27 | 2025-05-01 | Online | $2,150 | Book now |
| 5 Days | 2025-07-28 | 2025-08-01 | London | $4,950 | Book now |
| 5 Days | 2025-10-20 | 2025-10-24 | Dubai | $4,250 | Book now |
Course Introduction
This Training Course Will Help Participants Understand Total Quality Concept And Techniques For Managing, Controlling, And Improving Quality. This Course Exposes Participants To Contemporary Knowledge And Techniques Of Tqm. This Would In Turn Enable The Participant To Articulate And Implement Quality Improvement Processes In The Workplace, In Line With The Philosophy Of Total Quality Management. Through The Trainer’s Expertise And Practical Knowledge, You Will Be Able To Define
Course objective
- Determine the impact of quality on profitability
- Adopt TQM as a fundamental business strategy
- Communicate the importance of customer focused TQM
- Use seven QC tools for data collection and analysis
- Implement a business strategy driven by Total Quality Management (TQM)
- Accomplish the cultural transformation necessary for successful implementation of total quality practices
- Achieve world-class status in manufacturing and service through TQM
- Apply the Malcolm Baldrige National Quality Award guidelines to TQM initiatives
Course Outline | 01 DAY ONE
DEFINING TOTAL QUALITY MANAGEMENT
- The concept of Total Quality Management
- The philosophy behind Total Quality Management
- Leading lights and their ideas
PRINCIPLES OF TOTAL QUALITY MANAGEMENT
- The core principles in achieving Total Quality Management
- Prevention not correction
- Customer focus
Course Outline | 02 DAY TWO
TECHNIQUES USED IN TOTAL QUALITY MANAGEMENT
- Process improvement
- Benchmarking
- Cause and effect
- Measurement
- Cost of quality
Course Outline | 03 DAY THREE
IMPLEMENTING TOTAL QUALITY MANAGEMENT
- Principles into Leadership
- Commitment and involvement
- Organizational culture
Course Outline | 04 DAY FOUR
BENEFITS OF TOTAL QUALITY MANAGEMENT
- To the customer – improved quality
- To employees – increased satisfaction
- To the organization – better performance
Course Outline | 05 DAY FIVE
INTRODUCTION TO QUALITY ASSURANCE AND CONTROL TECHNIQUES
- Course overview and learning objectives
- Quality assurance and control principles
- The concept of Total Quality Management
- The origin and philosophy behind Total Quality Management
- Dr. Deming's Fourteen Points
- Understanding Six Sigma Methodology
- Lean Principles
- Obstacles to implementing TQM
- Case studies and best practices
- Traditional Management versus Total Quality Management
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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