course | Communication and Emotional Agility Course (CPD Certified)
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ICTP-1552 | Communication and Emotional Agility Course (CPD Certified)
Course Sector : Internationally Certified Training Programs
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 2 Days | 2025-06-30 | 2025-07-01 | Abu Dhabi | $3,250 | Book now |
| 2 Days | 2025-12-01 | 2025-12-02 | Dubai | $3,250 | Book now |
Course Introduction
Emotional Intelligence and agility is the capacity to understand and manage emotions to improve job performance, in return, helping people stay calm and to think logically to establish good relationships and achieve goals.
Developing brilliant profiles goes beyond just extraordinary potentiality and mental ability it requires a high level of Emotional maturity. In this training program, Participants will learn how to develop and implement these competencies to enhance their relationships in work and life by increasing their understanding of social and emotional behaviours as well as learning how to manage their responses to difficult situations.
Course objective
By the end of this training course, participants will be able to:
- Explore the different components of Emotional Intelligence.
- Recognize the impact of emotional intelligence on individual performance, relationships and overall well-being.
- Recognize the influence of emotions on decision-making, communication and relationships.
- Learn Techniques to control Impulsive Reactions and respond thoughtfully in challenging situations.
- Develop strategies for building and maintaining positive relationships.
- Enhance Conflict Resolution Skills and Manage Difficult Conversations.
Course Outline | 01 Day One
The Original Story of Emotions
- What are Emotions?
- How does our brain work with emotions?
- Influence of Emotions
- Where Do Emotions Come From?
- Identifying and Labeling Emotions
What is Emotional Intelligence?
- The 4 Dimensions of Emotional Intelligence
- Why is it important to be emotionally intelligent?
- Components of Emotional Intelligence
Self-Awareness
- Why is it important to be emotionally self-aware?
- Understanding Emotional Personality Types
- Self-Awareness Tools
Course Outline | 02 Day Two
Self-Management
- Self-Regulation Strategies
- How to manage thoughts and feelings?
- Emotional Agility
Social Awareness
- Competency One: Empathy
- Competency Two: Organizational Awareness
Relationship Management
- How to Manage Your Relationships Effectively
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Continuing Professional Development(CPD)
CPD is a framework for lifelong learning that ensures professionals maintain and enhance their skills and knowledge in their field. It encourages continuous improvement and professional growth, often required by regulatory bodies.
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