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course | Stakeholder Management

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MGLD-1373 | Stakeholder Management

Course Sector : Management And Leadership

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-04-132025-04-17Riyadh$4,250 Book now
5 Days2025-07-072025-07-11Dubai$4,250 Book now
5 Days2025-11-172025-11-21Abu Dhabi$4,250 Book now

Course Introduction

In this constantly evolving environment, businesses now play a more important role than ever before creating economic, environmental and social impacts on society from a local through to a global scale. In response to this, more and more stakeholders are in being involved in the decision-making process.

Stakeholder management is a complex matter, from addressing stakeholders’ issues and engaging them effectively and requires a collaborative approach and effective negotiation and decision-making skills.


Course objective

By the end of this training course, participants will be able to:

  • Identify Stakeholder management definitions.
  • Master identifying stakeholders characteristics and
  • Master applying stakeholder analysis strategies.
  • Empower Emotional Intelligence (EI) Skills Needed for Stakeholder Engagement.
  • Understand and apply conflict management techniques.
  • Empower effective decision making skills for better stakeholder management.

Course Outline | 01 Day One

STAKEHOLDER MANAGEMENT AND ENGAGEMENT
  • Key Stakeholder management definitions
  • Identifying your Stakeholders
  • Internal and External Stakeholders and their characteristics
  • Stakeholder analysis
  • Stakeholder’s Interest and how to address them
  • Emotional Intelligence (EI) Skills Needed for Stakeholder Engagement

Course Outline | 02 Day Two

SITUATIONAL LEADERSHIP AND BUILDING CAPACITIES.
  • History and definitions.
  • Project management strategies, types.
  • Planning in different scenarios.
  • Stakeholder (Identification, Analysis, Strategy, Management, Others..).
  • Building Priorities.
  • Using forces and staff to empower project and decision making.

Course Outline | 03 Day Three

COMMUNICATION STRATEGIES AND BUILDING YOUR ALLIANCES.
  • Understanding the need and the impact.
  • SWOT analysis for projects and staff.
  • Communication strategies.
  • Understanding the body language.
  • Meetings and how to manage.
  • Who is part of your trip to success.
  • Building your personality as a stakeholder.
  • Communicating with yourself prior to others

Course Outline | 04 Day Four

MANAGING CONFLICTS
  • Understanding the Situation
  • Define the Problem
  • Identify the Actions
  • Six Thinking Hats
  • Roots of Conflict: Goals, Judgments, and Values
  • Options for Conflict Resolution
  • Thomas-Kilmann Conflict MODE Instrument 

Course Outline | 05 Day Five

THE DECISION-MAKING PROCESS
  • Barriers to Effective Decision Making
  • Significant sources of data for decision-making analysis
  • Finding the right people
  • Creative Process: Developing Options
  • Advantages and Disadvantages of Potential Options
  • Pareto Analysis
  • Factors to consider in planning to implement a decision
  • Stakeholders’ involvement in decision making
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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