course | From Team Member to Team Leader: Essential Skills for New Supervisors
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MGLD-2396 | From Team Member to Team Leader: Essential Skills for New Supervisors
Course Sector : Management And Leadership
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 2025-08-25 | 2025-08-27 | Dubai | $3,250 | Book now |
| 3 Days | 2025-12-15 | 2025-12-17 | Dubai | $3,250 | Book now |
Course Introduction
Stepping into a supervisory role is one of the most significant transitions in a professional’s career. The shift from team member to team leader brings new responsibilities, expectations, and challenges—ranging from managing former peers to building credibility, driving team performance, and balancing personal productivity with leadership demands.
This practical 3-day training program is designed specifically for newly promoted supervisors and first-time managers who need to develop strong foundational leadership skills quickly. Through a combination of interactive workshops, self-reflection, real-life scenarios, and coaching exercises, participants will gain the tools and confidence needed to lead effectively from day one.
The program covers critical areas such as leadership mindset, coaching and development, time management, effective communication, delegation, and team accountability. It also addresses the psychological and relational aspects of moving into a leadership role, ensuring that participants leave with a solid understanding of what it takes to succeed as a new supervisor in today’s dynamic workplace.
Course objective
- Understand the key responsibilities and mindset shifts required when transitioning from individual contributor to supervisor.
- Build early credibility and trust with team members, including former peers.
- Identify their leadership style and adapt it to different situations and team members.
- Apply coaching techniques to guide, motivate, and develop team performance.
- Deliver clear, constructive feedback and navigate challenging conversations with confidence.
- Manage their time effectively and establish personal productivity systems.
- Prioritize and delegate tasks strategically to maximize team efficiency.
- Foster a culture of ownership, accountability, and positive performance.
- Communicate with clarity and influence across team levels.
- Handle early leadership challenges with practical tools and emotional intelligence.
Course Outline | DAY 01
Foundations of Leadership and the New Manager Mindset
- Understanding the Shift to Leadership
- Moving from peer to supervisor: mindset and identity shift
- Key responsibilities and expectations of a supervisor
- Leadership vs. management: when to direct, when to guide
- Leadership styles and choosing the right one for your team
Building Authority and Earning Trust
- The foundation of leadership credibility
- Gaining respect as a new leader
- Leading former peers – do’s and don’ts
- Managing first impressions and handling early resistance
Course Outline | Day 02
Coaching, Communication, and Team Engagement
Coaching and Developing Others
- The leader as a coach: when and how to coach
- Coaching models (e.g., GROW) and real-time feedback
- Conducting one-on-one check-ins and development conversations
- Recognizing and nurturing individual strengths
Effective Communication as a Supervisor
- Communication styles and how to adapt
- Giving constructive feedback with confidence
- Active listening, questioning, and clarifying
- Navigating difficult conversations and reducing team tension
Course Outline | Day 03
Time Management, Delegation, and Accountability
- Managing Time and Priorities
- Managing your time vs. managing team time
- Setting priorities and avoiding common time traps
- Planning daily, weekly, and monthly workflows
- Tools for time blocking, task tracking, and progress visibility
Delegation and Building Accountability
- The delegation cycle: what, when, and how to delegate
- Balancing oversight and autonomy
- Setting performance expectations and follow-up
- Promoting a culture of ownership and accountability
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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