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course | Root Cause Analysis Tools & Techniquse -RCA

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MGLD-77 | Root Cause Analysis Tools & Techniquse -RCA

Course Sector : Management And Leadership

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days2025-09-222025-09-26Vienna$4,950 Book now
5 Days2025-05-042025-05-08Riyadh$4,250 Book now
5 Days2025-12-152025-12-19Dubai$4,250 Book now

Course Introduction

This 5-day training program on RCA tools and techniques will equip participants with the knowledge and skills to apply RCA methodologies effectively.

Through a combination of theoretical learning, real-world case studies, and hands-on exercises, participants will gain a comprehensive understanding of RCA and how to implement it to resolve recurring issues and enhance performance in their organizations.


Course objective

At the end of this training course, participants will be able to: 

  • Define RCA and understand its significance in problem-solving and continuous improvement.
  • Use methods like the "5 Whys," Cause-and-Effect Diagrams, Fault Tree Analysis, and FMEA to systematically uncover root causes of problems.
  • Implement advanced techniques such as Bowtie Analysis, Current Reality Trees (CRT), and Event & Causal Factor Charting for complex problem-solving scenarios.
  • Leverage statistical tools like Histograms, Control Charts, and Scatter Diagrams to support RCA findings.
  • Gather accurate and relevant data to support the RCA process and ensure the correct identification of root causes.
  • Identify and mitigate the role of human error in failures through Human Reliability Analysis and cognitive bias understanding.
  • Create, verify, and validate corrective actions, ensuring their long-term success in preventing future problems.
  • Use RCA to address issues in complex systems and develop process maps to identify breakdowns.
  • Implement strategies for monitoring and sustaining improvements derived from RCA, ensuring ongoing operational efficiency. 

Course Outline | 01 Day One

Introduction to Root Cause Analysis (RCA):

  • Definition and significance in problem-solving.
  • Benefits of RCA in preventing recurring issues and improving efficiency.
  • Types of problems addressed by RCA.
  • Understanding the RCA lifecycle.
  • Case studies: Successful applications of RCA in various industries.

Course Outline | 02 Day Two

Basic RCA Techniques:

  • The "5 Whys" Technique: A simple method for identifying root causes.
  • Cause and Effect (Fishbone/Ishikawa) Diagrams.
  • Pareto Analysis.
  • DMAIC Template.
  • Exercise: Applying basic RCA techniques to hypothetical scenarios.

 

Intermediate RCA Tools:

  • Fault Tree Analysis (FTA).
  • Failure Mode and Effects Analysis (FMEA).
  • Affinity Diagrams.
  • Case Study: Applying FTA and FMEA in a manufacturing or service environment.

Course Outline | 03 Day Three

Advanced RCA Techniques:

  • Bowtie Analysis
  • Current Reality Trees (CRT)
  • Event and Causal Factor Charting
  • Exercise: Building a Bowtie Analysis for a real-world case.

 

Statistical and Analytical Tools for RCA:

  • Statistical Process Control (SPC).
  • Histogram and Control Charts.
  • Scatter Diagrams and Correlation Analysis.
  • Practical Exercise: Using statistical tools to diagnose process inefficiencies.

Course Outline | 04 Day Four

Data Collection and Evidence Gathering:

  • Effective data collection for RCA.
  • Tools for data gathering.
  • Evaluating data sources.
  • Case Study: Real-world RCA where poor data collection led to misidentification of root causes.
  • Practical Application.

 

Human Factors and RCA:

  • The role of human error in failures.
  • Understanding cognitive biases.
  • Human Reliability Analysis (HRA).
  • Case Study: Analyzing the root cause of human error in a critical incident.

Course Outline | 05 Day Five

RCA in Systems and Processes:

  • RCA in complex systems.
  • Systematic root cause mapping.
  • Process Mapping and Flowcharting.
  • Practical Exercise: Process mapping for an operational problem.

 

Implementing and Sustaining RCA Solutions:

  • Developing corrective actions.
  • Verifying and validating solutions.
  • Monitoring for recurrence.
  • Sustaining improvements.
  • Case Study: Long-term RCA success in a continuous improvement initiative.
  • Practical Application. 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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