Leadership & Management in a Dynamic, Global Environment

• Perceptions of Leadership
• Leadership is learning: the crucial experience
• Managerial leadership
• The leadership challenge: balancing strategy and culture
• Modern leadership and its impact on business

 

Leadership in Organizational Excellence

• Organization type and leadership development
• Traditional leadership Vs. Future Trends
• Building cultures of organizational excellence
• Role model leadership through personal execution
• Customer focused leadership
• Implementing a new culture: creating rich innovative pictures

Creating the future Vision

• The strangest secret and the biggest lesson
• How to harness the power of vision through visualization?
• Psycho cybernetics and its connection with vision
• Goal setting the key to making vision a reality
• Positive mental attitude, gaining power from a strong vision
• Vision timeline, mathematical coaching model

 

Advanced Strategic Planning

• The building blocks of a planning process
• The difference between Strategic Thinking and Planning
• The difference between incremental and innovation strategies
• Gain confidence in analyzing the external environment
• Tools to use to review internal capabilities
• The importance of aligning governance, culture and strategy
• What is meant by Knowledge Management
• Leadership qualities needed for delivering change

 

Responsibilities of Managers

• Managing for Competitive Advantage
• Roles and Responsibilities
• The Four Functions and Ten Roles of Management
• Skills Needed at Different Management Levels
• Common Mistakes Made by New Managers and Supervisors

 

Managing for Efficiency & Effectiveness

• What managers and leaders do and how they handle stress
• Gain confidence in budget setting and monitoring
• The key elements of managing people & performance
• The impact of allocating tasks, roles & responsibilities on productivity
• Determine how quality of services is set and communicated to employees
• McKinsey 7S model when used in combination with SWOT analysis

Leaders as Change Agents: Why Change?

• Why organisations fail?
• The various types of change?
• Various phases of growth?
• Major established theories on change management and The comparison with each other
• What is the difference between leading and managing?

 

How Change Affects People?

• How do people respond to change?
• What goes through people’s mind when they are confronted with change in different stages?
• How ideas spread and what does this mean for change management?

​​​​​​​

How Organisational Change Works?

• What are the 8 stages of change and what should you consider in each stage to maximise the likelihood of success?
• What are the principles of effective change?
• What are the common problems when managing changes that if neglected can seriously impact the change process?

​​​​​​​

Managing Resistance

• Why people resist change?
• How can you deal with this resistance?
• What are the techniques available to persuade people on change?
• How can you engage stakeholders considering their power and interest?

​​​​​​​

How to Manage Change?

• The critical three components of a change management programme
• Best Practices to manage and monitor employee skills and identify skill gaps
• Various options in filling these skill gaps ,what are each methods advantages and disadvantages?

​​​​​​​

Management Tools

• The tools used for brainstorming ideas on change and structuring plans and activities
• Tools to identify what works for change and what works against it
• Techniques to monitor the scope of change and If the plans are consistent and are applied at the right level

Leadership & Management Building the innovative responsive environment 

•   Building an environment of innovation and improvement
•   Understanding problems inherent with change and transition
•   Leading others through critical change initiatives
•   Developing a personal change plan
•   Leadership in action: a personal intuitive approach
•   Leadership review of essential qualities.

 

Sustainability through Innovation

•  How to create a culture of innovation?
•  How to engage your people to generate new ideas?
•  Using affinity networks for innovation
•  Using innovation to reduce costs 

​​​​​​​

The Communicating Leader 

•  Communication: the leaders’ essential tool
•  Interpersonal, open communication is two-way
•  Understanding how interpersonal communication preferences differ
•  Communicating empowerment techniques in leadership
•  Great leaders listen: active listening techniques
•  Communicating and presenting with impact and passion
•   Reflection, Review and Action Planning 

​​​​​​​​​​​​​​

Leadership and Trusting Relationships

•  Successful interpersonal interaction develops leaders with trust
•  Characteristics of a leader’s interpersonal interaction
•  Emotional intelligence: using emotions productively
•  Individual strengths and challenges of each interpersonal styles
•  Utilizing diverse interaction styles productively
•  Building the capacity for trust

Teams and Leadership

• What Makes a Team?
• Stages of Team Formation
• Teams Dynamics and Team Building
• Situational Leadership and its Application to Team Leadership
• Current Trends and Issues

 

Mastering the Art of Motivation

• What is Motivation?
• Myths about Motivation
• The Main Theories
• Current Trends and Issues
• Implications for Managers

 

Delegation

• What is Delegation and Why to Delegate?
• Root Causes of Poor Delegation
• Learning the Steps to Effective Delegation
• Empowering and Motivating Employees through Delegation
• The Do’s and Don’ts of Delegation

 

Time and Stress Management

• Definition of Time Management
• Identifying Your Time Consumers – Activity Log
• Dealing with and Managing Your time Consumers
• Start Planning Effectively
• Using the Priority Matrix and To-Do-Lists
• Definition of Stress
• Causes and Symptoms of Stress
• Techniques and Approaches to Managing Stress

 

Problem-Solving and Decision-Making

• Tools and Techniques
• The Traditional Approach to Problem-Solving
• The Helicopter View
• The Ishikawa Fishbone Technique
• The How-How Technique
• The Do’s and Don’ts of Brainstorming Techniques

The Team Leadership Challenge

• Growing Popularity of Teams in Organizations
• 21st Century Team Definition
• Skills of Effective Team Leaders
• Characteristics of Effective Team Leaders
• Developing Leadership Skills
• Leadership Styles: Self Analysis
• Techniques for Increasing Team Effectiveness

 

Leading without a “Rope”: Coaching, Counseling and Mentoring

• Definitions and Applications
• Difference between Coaching, Counseling and Mentoring
• Coaching Core Competencies
• The Competency Iceberg
• Critical Factors in Coaching
• The “TGROW” Model of a Super Coach
• Benefits of Coaching

 

Mentoring

• Birth, Growth, Maturity, Conclusion
• Contexts in which Mentoring Is Used
• Characteristics of Mentors and Mentees
• The Benefits of Mentoring
• Difference between Mentoring and Coaching
• Traits Shared by Successful Leaders
• How these Traits Relate to those of a Coach?