Introduction to Strategic Procurement and Supplier Relationship Management (SRM)

• Overview of Project Procurement: Definition, scope, and importance.
• Strategic Procurement vs. Tactical Procurement.
• Introduction to Supplier Relationship Management (SRM).
• Procurement Lifecycle: Phases and key activities in project procurement.
• Group Discussion: Importance of procurement in project success.
• Case Study: SRM best practices from industry leaders.

Procurement Strategies and Planning for Projects

• Types of Procurement Strategies: Single sourcing, multiple sourcing, strategic alliances, etc.
• Procurement Planning Process: Steps for developing a procurement plan.
• Market Research: Analyzing the market and identifying the right suppliers for projects.
• Supplier Selection Criteria: Cost, quality, capability, and reliability.
• Hands-On Exercise: Draft a basic procurement strategy for a sample project.
• Group Discussion: The role of market analysis in supplier selection.

Supplier Selection and Evaluation

• Supplier Evaluation Criteria: Quality, performance, delivery, cost, and capacity.
• RFQ (Request for Quotation) and RFP (Request for Proposal): Best practices for issuing and evaluating.
• Supplier Performance Metrics: How to assess supplier capabilities.
• Risk Assessment in Supplier Selection: Identifying potential risks and mitigating them.
• Group Exercise: Role-play an RFQ process.
• Case Study: Evaluating suppliers based on real-world criteria.

Contract Management and Negotiation Skills

• Contract Types: Fixed-price, cost-plus, and time and materials contracts.
• Key Terms in Procurement Contracts: Deliverables, timelines, penalties, warranties, etc.
• Effective Negotiation Strategies: Preparation, tactics, and approaches to successful negotiations.
• Managing Contract Risks: Risk allocation, change orders, and dispute resolution.
• Role Play: Contract negotiation between buyer and supplier.
• Group Discussion: Common negotiation mistakes and how to avoid them.

Building and Managing Supplier Relationships

• The Importance of Supplier Relationship Management: Benefits of fostering positive relationships.
• Supplier Segmentation: Classifying suppliers based on their importance and impact on the project.
• Collaborative Communication: Open lines of communication for problem-solving and innovation.
• Performance Reviews and Feedback: Regular supplier evaluations and constructive feedback.
• Group Exercise: Mapping key suppliers and their relationship status.
• Role Play: Conducting a performance review meeting with a supplier.

Risk Management in Supplier Relationships

• Types of Supplier Risks: Financial, performance, operational, and reputational risks.
• Risk Assessment Tools: Techniques for identifying and quantifying supplier-related risks.
• Mitigating Risk: Developing contingency plans and supplier risk management strategies.
• Building Resilience in Supplier Relationships: Preparing for disruptions and supply chain challenges.
• Case Study: Risk management in a procurement scenario.
• Group Exercise: Develop a risk management plan for a sample supplier.

Performance Measurement and Continuous Improvement

• Key Performance Indicators (KPIs): Metrics for measuring supplier performance.
• Monitoring and Reporting Supplier Performance: Setting benchmarks and monitoring results.
• Supplier Development Programs: How to help suppliers improve their capabilities.
• Continuous Improvement in SRM: Identifying areas for improvement and implementing strategies.
• Group Discussion: KPIs for supplier performance measurement.
• Hands-On Exercise: Create a supplier performance dashboard.

Managing Global Suppliers and Cultural Considerations

• Global Procurement Challenges: Language barriers, time zones, and international regulations.
• Cultural Awareness in Supplier Management: Understanding cultural differences and how they impact relationships.
• International Contracting and Compliance: Dealing with different laws, regulations, and compliance standards.
• Global Supply Chain Management: Effective coordination and management of suppliers across borders.
• Case study on managing a global supply chain.
• Discussion: Best practices for overcoming cultural barriers in international supplier relationships.

Leveraging Technology in Procurement and SRM

• Digital Procurement Tools: E-procurement platforms, digital contract management, and procurement analytics.
• Supplier Relationship Management Software: Features and benefits of SRM tools.
• Automation in Procurement: Streamlining processes with automation.
• Big Data and Analytics: Using data to improve procurement decisions and supplier management.
• Group Discussion: How digital tools can optimize procurement processes?