course | Project Stakeholder Management and Communication
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PMCM-726 | Project Stakeholder Management and Communication
Course Sector : Project & Contract Management
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 2025-06-16 | 2025-06-20 | Dubai | $4,250 | Book now |
| 5 Days | 2025-07-07 | 2025-07-11 | Los Angeles | $5,950 | Book now |
| 5 Days | 2025-10-20 | 2025-10-24 | Abu Dhabi | $4,250 | Book now |
Course Introduction
Building and maintaining strong stakeholder relationships is key to organizational success. Engaging stakeholders effectively requires a unique skill set, strategic thinking, and the ability to adapt to different perspectives.
This course equips you with practical tools and techniques to identify, analyze, and manage stakeholders while aligning their expectations, needs, and level of influence. You will learn how to:
✔ Adapt your communication style for different stakeholders
✔ Resolve conflicts of interest with confidence
✔ Enhance your emotional intelligence for better relationship management
✔ Influence key stakeholders and gain their support
✔ Overcome barriers to project success
Course objective
- Identify your stakeholders after completing this course.
- Create trust by involving stakeholders.
- Engage your stakeholders in proactive change acceptance.
- When stakeholders have questions, issues, or suggestions, listen actively.
- Promote the value of the organisation by working with stakeholders.
- Deal with the conflicting stakeholder requirements.
Course Outline | Day 01
Stakeholder History
Management/Engagement of stakeholders
Who are the stakeholders?
Stakeholder Identification
Why is Stakeholder Management necessary?
Communication: An Issue of Viewpoint
Styles of Communication
Keeping in touch with projects
Self-evaluation of leadership
Emotional intelligence
Planning Obstacles to Communication
Using Questions to Communicate on a Project
Listening
Course Outline | Day 02
Assertiveness
Describe assertiveness.
How Can You Be Assertive?
Taking Action with Assertion
Saying “NO”
Breaking Bad News
Conflict Resolution
Negotiation Identification
Alternatives such as negotiation
Preparation for Negotiations
Win/Win
Negotiation Techniques Negotiation Advice
Course Outline | Day 03
Identification of Stakeholders
Identifying Stakeholders
Determine Stakeholders
Relationship-Based Identification
Alternative Methods of Identification
Stakeholder Analysis
Participant Register
Classification of Stakeholders
Participant Map
Model for Stakeholder Salience
Participant Culture
Course Outline | Day 04
Stakeholder Participation
Effectiveness of Stakeholder Engagement
Plan Engagement Levels for Stakeholders
Engagement Rules of Stakeholder Engagement
Plan for Communication with Stakeholders
Strategy for Stakeholder Communication
Tools for Project Management
Defining Expectations for Stakeholders
Course Outline | Day 05
Continual Development
Engaging Stakeholders Continuously
Managing Difficult Stakeholders
Maturity of Stakeholder
Management Compromise
Why Is Engagement With Stakeholders Important?
What Issues Exist?
Instructions for Success
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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