Performance Management System:
 

Performance Management tool:
 

• What is the Balanced Scorecard?
• Balanced Scorecard structure and elements;
• The role of the Balanced Scorecard.
• 10 I to implement a Balanced Scorecard Management System
   

Demonstrate performance leadership:
 

• Clarify the mandate for improvement.
• Enlist leadership support.
• Build project competency.
   

Performance Management Audit:
 

• Strategy and business planning;
• Performance measurement;
• Performance improvement;
• Performance culture;
• Employee performance
   

Formulate Organizational Strategy:
 

• Defining strategy;
• Vision and mission statement;
• Organizational values;
• Value drivers;
• Goals and Objectives.

Understanding BSC Management System: Structure Organizational Strategy:
 

• Desired State of Evolution;
• Strategy Map;
• Scorecard;
• Dashboard;
• KPI Documentation;
• Portfolio of Initiatives;
• Initiative Description
   

Integrate strategy to organizational system:
 

• Performance measurement;
• Project management;
• Innovation management;
• Budgeting;
• Human capital;
• Process management;
• Quality management;
• Risk management;
• Stakeholder management
   

Drive strategy implementation:
 

• Project reporting;
• Process audits;
• KPIs/metrics monitoring;
• KRIs monitoring.

Implementing and using a BSC:
 

• Business acumen improvement;
  • Competencies;
  • Capabilities;
  • Mindset;
• Organisational competencies maturity development
   

Manage performance:
 

• Data gathering;
• Data analysis;
• Performance reporting;
• Performance reviews;
• Benchmarking
   

Learn and recalibrate:
 

• Insights Generation;
• Decision-Making Process;
• Strategy Recalibration;
• Action items implementation & monitoring;
• Modelling Strategy.
   

Nurture a Performance Culture:
 

• Communication;
• Education;
• Engagement;
• Gamification;
• Compensation
   

Review and Certification Exam:
 

• Course review;
• Certification Exam