course | ILM Endorsed Key Managerial Skills for New Managers and Supervisors
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MGLD-1421 | ILM Endorsed Key Managerial Skills for New Managers and Supervisors
Course Sector : Internationally Certified Training Programs
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 3 Days | 2025-04-20 | 2025-04-22 | Riyadh | $3,250 | Book now |
| 3 Days | 2025-08-18 | 2025-08-20 | Abu Dhabi | $3,250 | Book now |
| 3 Days | 2025-10-27 | 2025-10-29 | Dubai | $3,250 | Book now |
Course Introduction
Course objective
By the end of this training course, participants will be able to:
- Gain a comprehensive understanding of the differences between coaching, counselling and mentoring.
- Analyse and recognize own coaching styles and how to apply it in coaching engagements
- Learn when to apply coaching in a workplace setting
- Identify the benefits of coaching and why sometimes coaching fails
- Acquire the skills, characteristics and qualifications of the ideal coach
- Upscale communication skills to enhance the effectiveness and the quality of coaching sessions
- Learn and apply a variety of coaching strategies, tools and techniques
- Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace .
Course Outline | 01 Day One
Introduction and definitions
- What is coaching?
- Types of coaching
- Counseling-Coaching-Mentoring – A Continuum
- Coaching, Counseling, Mentoring – Bridging Gaps
- Formal and Informal Coaching
- Bossing vs. coaching
- Importance of coaching
- Competencies and the personality iceberg
- Behavioral vs. performance indicators
Applications, benefits, and challenges of coaching
- Applications of coaching in the workplace
- The benefit of coaching
- Why does coaching fail?
- Operational and organizational barriers
- Why do managers not coach?
- Coaching mistakes to avoid
Course Outline | 02 Day Two
Coaching styles and skills
- Characteristics of an ideal coach
- How a good coach is described
- 7 masterful coaching personality traits
- Myths and realities
- Coaching styles: What kind of coach are you?
- Seven communication principles for coaching
- Gather good information with EARS
- Good habits of effective listeners
Coaching sessions, strategies, and approaches
- Elements of a good coaching session
- Pre-coaching checklist
- Coaching strategies and approaches
- Five steps of coaching
- Coaching models: TGROW and SURE
- SWOT analysis in Coaching
- The coaching wheel – selected managerial competencies
- BEST – Preview and review coaching
- Asking the right questions in coaching
- Coaching approaches for different behavioral styles (DiSC)
- Arranging the room for coaching
- Running the coaching session
Course Outline | 03 Day Three
Mentoring
- What is mentoring?
- Origin of the word
- The historical mentor and modern-day definitions
- Myth about mentoring
- Corporate mentoring
- Characteristics of mentoring
- The mentoring impact
- Practical applications
- Informal vs. formal mentoring
- Why mentoring and whom to mentor?
- Benefits of mentoring
- Role and attributes of a mentor
- Mentoring relationships and life-cycle
- Mentoring meeting and agenda
- 10 commandments of mentoring
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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