course | Document Control and Records Management
Join our Document Control and Records Management course in Abu Dhabi. Gain practical document control records skills with expert guidance, real cases, and a
ADOM-1569 | Document Control and Records Management
Course Sector : Administration and Office Efficiency
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 21/09/2026 | 25/09/2026 | London | $4,950 | Book now |
| 5 Days | 14/12/2026 | 18/12/2026 | Dubai | $4,250 | Book now |
| 5 Days | 11/01/2027 | 15/01/2027 | Dubai | $4,250 | Book now |
| 5 Days | 24/05/2027 | 28/05/2027 | Online | $2,150 | Book now |
Course Introduction
The increasing volume of paper and electronic (digital) documents, records, knowledge, and content can be difficult. Electronic information is under threat from cyber-attackand personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information is necessary for every organization.
This training course is designed to help participants develop the systems of records management and document control that an organization needs. By the end, each participant will have a plan of action as well as the necessary skills to assist with the development and implementation of an appropriate program for managing their organization’s documents, records, and information.
Methodology
The training program is implemented by combining the participants' academic knowledge and practical practice (30% theoretical / 70% practical activities).
At the end of the training program, each participant presents a presentation of the training project during a training session (20 minutes for each participant), showing their skills in applying what they were trained on and the extent of their mastery in the actual practice of the training activity as a professional trainer. The evaluation is based on six approved criteria. A detailed report is submitted to each participant and the training department in your organization on the results of the participant's performance and the return on training. This program focuses on exercises, case studies, and individual and group presentations.
Course objective
- Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
- Understand the key concepts and overall scope of ISO 15489 and ISO 27001, and how to apply them in your organization
- Develop document control methods to identify, secure, protect, and retain critical information
- Explore the implications of an Enterprise Content Management (ECM) strategy
- Apply regulations and standards to the management of information for compliance
- Identify risks associated with poor management of information to reduce penalties and costs
- Develop an information asset register to identify critical information within their organization
Course audience
- Office managers.
- Executive secretaries.
- Administrators and assistants.
Course Outline | 01 Day One
The strategy and understanding principles of managing information
- Introduce Document and Records Management
- The organization: How your information is managed today
- Definitions: Understanding what the information terms mean
- Document control and records management: Similarities and differences
- Document and Records Management Strategies
- Your organization
- Identifying its type
- Identifying its staff
- Identifying its information
- Defining information goals for the organization
- How to achieve information goals
Document control and records management, Concepts and Set up Components program development process
- Business case
- Defining the purpose
- What to include
- Objectives of the case
- Document Control specifics
- Records Management specifics
- Records review
- Metadata and Indexing
- Identification of documents and records
- Critical information, documents, and records
- Electronic and physical formats
- Storing records
Course Outline | 02 Day Two
Characteristics of a document control and records management program
- File plans
- Challenges and problems
- Classification of records
- Retention and disposition
- Laws, regulations, standards, and business requirements
- Developing a retention schedule
- Privacy and protection
- Transparency
- Integrity
- Security
- Business, historical, and preservation archives
- People, responsibilities, and information awareness
- Psychology of filing
- Accountability
- Communication and collaboration
- Creating the information management message
- Knowledge transfer
- Developing the education package
- Sponsorship and guidance from senior management
- Information Gathering: audit and survey
Course Outline | 03 Day Three
Planning and action
- Information management strategy
- Development of a plan to deliver document and records management
- Policy and guidance writing
- Information asset register
- Document control and records management process plans
Course Outline | 04 Day Four
Change management
- Designing, Implementing, and Administering Specialized Systems for Managing Records
- Integrating Records Management into Business Systems and Processes
Course Outline | 05 Day Five
Risk and recovery: Disaster prevention and continuity planning
- Education program
- Creating an action plan
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
Since 2001, we’ve been at the forefront of professional training in the Middle East — shaping the future of learning and development one success story at a time. With a vision rooted in innovation and excellence, we help individuals, teams, and organizations reach their highest potential through integrated, future-ready training solutions. Our comprehensive programs combine global best practices with local insights, empowering people to grow, lead, and make a lasting impact in their industries.
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