course | Essential Skills for the HR Professional and Managers
Looking to excel in essential skills managers? Essential Skills for the HR Professional and Managers in UAE offers applied tools, case studies, and
HRM-1747 | Essential Skills for the HR Professional and Managers
Course Sector : HR Strategy and Training
| Duration | Date from | Date to | Course Venue | Course fees | Book a course |
|---|---|---|---|---|---|
| 5 Days | 27/12/2026 | 31/12/2026 | Al Khobar | $4,250 | Book now |
| 5 Days | 01/02/2027 | 05/02/2027 | Dubai | $4,250 | Book now |
| 5 Days | 28/06/2027 | 02/07/2027 | Abu Dhabi | $4,250 | Book now |
| 5 Days | 02/08/2027 | 06/08/2027 | Vienna | $4,950 | Book now |
| 5 Days | 09/08/2027 | 13/08/2027 | London | $4,950 | Book now |
Course Introduction
The human resources (HR) field has always been one of the core divisions of any organization. With responsibilities that range from hiring and onboarding to tending to the daily concerns of employees of organizations, HR personnel must possess the necessary skills to manage any type of workforce and attain organizational goals and objectives.
Evaluate employee performances
This training program is designed to provide participants with concepts and techniques to evaluate employee performances on a regular scale and provide proper incentives to keep them motivated. This course covers the essential skills and attributes required for HR personnel to thrive in all aspects of the employee lifecycle, including Strategy, Recruitment, Talent Management, Performance Management, Career Management, Learning & Development, and Rewards and Recognition.
Course objective
- Understand the importance of Emotional Intelligence (EI) to HR professionals and apply simple techniques to develop their emotional quotients.
- Identify the differences between influencing and persuading, and usethe best techniques in applying them in HR work-related situations
- Apply basic skills of conflict resolution, including influencing, to make the right decisions relative to employees.
- Learn various budgeting techniques and apply them immediately in HR-related scenarios
- Gain new techniques for coaching and counseling in HR specific situations.
Course audience
- Business Leaders & Managers
- HR Business Partners
- HR Professionals – HR managers, specialists, and generalists
- HR Analysts
Course Outline | 01 Day One
Emotional intelligence (EI): the base for honing HR professional competencies
- Definition of emotional intelligence
- Self-awareness and self-management
- The importance of EI for HR professionals
- Developing EI competencies
- Daily applications in the HR environment
Course Outline | 02 Day Two
Persuasion and influencing
- Definition of persuasion and influencing
- Steven Covey's circle of influence and circle of concern
- HR application of persuasion and influencing
- The different techniques of influence and persuasion
- Use of techniques for different business and HR situations
Course Outline | 03 Day Three
Creative Problem-Solving and Decision-Making
- Scanning, analysis, responses, and assessment
- The problem-solving cycle
- Creative problem solving: methods and overcoming barriers
- The link between problem-solving and decision-making
- The 6-step process to decision-making
Course Outline | 04 Day Four
Understanding Accounting & Finance
- Accounting versus finance o Accounting: recording and reporting
- Finance: analysis and decision making
- Understanding financial statements
- Income statements, balance sheets, and the cash flow statement
- Performance measurement
- Trend analysis
- Common-size financial statements
- Techniques of operational budgeting
- Importance of budgeting
- Methods of budgeting
- Incremental budgets
- Zero-based budgeting
- Participative budgeting
- Budgets as a control mechanism
Course Outline | 05 Day Five
Coaching and Counselling Employees and Line Managers
- Coaching, Counseling, and Mentoring
- Importance of Coaching and Counselling to HR Professionals
- Difference between Coaching, Counseling, and Mentoring
- The 5 Principles of Coaching:
- Principle 1: Feedback
- Principle 2: Accountability
- Principle 3 Challenge
- Principle 4: Tension
- Principle 5: Systems
- The “TGROW” Model of a Super Coach (Topic, Goal, Reality, Options, Will)
BOOST’s Professional Attendance Certificate “BPAC”
BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.
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