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course | HR for Non HR Professionals

HR for Non HR Professionals course designed for professionals in Abu Dhabi. Learn, apply, and get certified in non professionals.

HRM-1751 | HR for Non HR Professionals

Course Sector : HR Strategy and Training

Duration
Date from
Date to Course Venue Course fees Book a course
5 Days11/10/202615/10/2026Manama$4,250 Book now
5 Days15/03/202719/03/2027Dubai$4,250 Book now
5 Days19/04/202723/04/2027Dubai$4,250 Book now
5 Days19/07/202723/07/2027Vienna$4,950 Book now

Course Introduction

This training course is designed to help line managers manage their staff better by equipping them with critical HR skills. Also, this course focuses on key issues for line managers, such as handling employee interviews, onboarding, appraisals, training, grievances, and much more.


Course objective

  • List and apply the manager's HR functions
  • Define the roles and responsibilities of managers in recruitment and onboarding 
  • Conduct effective performance appraisal meetings 
  • Identify and evaluate training needs 
  • Handle employees' complaints, grievances, and turnover 

Course audience

  • Executive Secretaries
  • Executive Personal Secretaries
  • Personal Secretaries
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Administration Managers
  • Management Secretaries
  • Senior Assistant
  • Staffing Coordinator
  • HR Assistant
  • HR Generalist
  • Personnel Manager
  • HR Director
  • Regional managers 
  • Career counsellor
  • Entrepreneurs

Course Outline | 01 Day One

Getting the right people
 

  • What HR is really about
  • Human Resources Development and Evolution 
  • HR: towards a modern definition 
  • Ally with the HR department
  • The HR functions of managers 
  • Workforce planning 
  • Attracting the right talent through referrals 
  • Interviewing skills for line managers 
  • Building a job profile
  • Preparing technical assessments 

Course Outline | 02 Day Two

Welcoming a new family member 
 

  • Onboarding - job orientation
  • Does induction mean orientation, or is there a difference?
  • Benefits of an induction and orientation program to employees and organizations 
  • First day on the job 
  • Induction content
  • Role and responsibility of the new employee’s manager during the first few days 
  • Values, culture, and code of conduct
  • Evaluating the effectiveness of onboarding 

Course Outline | 03 Day Three

Performance management 
 

  • Definition of performance management
  • Overview of the annual performance cycle 
  • Mistakes in performance management 
  • Employee assessment best practices
  • 360-degree versus 180-degree
  • Coaching, counseling, and mentoring 

Course Outline | 04 Day Four

Training and development 
 

  • Why Identify Needs? 
  • Identifying training needs 
  • Career development
  • The career development process and its links with HR
  • Succession planning 
  • Building a personal development plan 
  • Learning styles
  • On-the-job training
  • Evaluating training effectiveness 

Course Outline | 05 Day Five

Handling employee complaints 
 

  • Employee moral
  • The definition of a grievance
  • Grievances versus complaints 
  • The grievance handling procedures 
  • Your role before, during, and after the exit interview 
  • Analyzing turnover
  • Healthy versus unhealthy 
Course Certificates
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BOOST’s Professional Attendance Certificate “BPAC”

BPAC is always given to the delegates after completing the training course,and depends on their attendance of the program at a rate of no less than 80%,besides their active participation and engagement during the program sessions.

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HR for Non-HR is a training program designed for managers, supervisors, and professionals who do not work in Human Resources but need to understand HR concepts such as recruitment, performance management, employee relations, motivation, labor laws, and team development.
The four major HR functions are:Recruitment and SelectionTraining and DevelopmentCompensation and BenefitsEmployee Relations and Performance Management
HR for Non-HR Managers is one of the most popular HR courses for managers. It teaches:Basic HR principlesInterviewing and hiring techniquesPerformance managementEmployee engagementConflict resolutionWorkplace policies and complianceThis course helps managers handle people-related responsibilities more effectively.
HR skills are valuable in many careers, including:Project ManagerOperations ManagerCustomer Success ManagerAccount ManagerTraining CoordinatorLearning and Development SpecialistAdministrative ManagerBusiness AnalystRecruitment ConsultantOffice ManagerStrong communication, leadership, conflict resolution, interviewing, coaching, and stakeholder management skills developed through HR are highly transferable across industries and management roles.
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