course | Evaluating Training Effectiveness and Measuring ROI

An Overview of the Strategic Role of Training
 

• The Strategic Context of Training 
• The Business Case for Training Investment
• The Principles of Effective Employee Development: Training Models
• Evaluating Training
• Effective Processes for Measuring Training Return on Investment (ROI) 
• The Role of Senior Managers, HR Professionals, and Line Managers in Evaluating, Measuring, and Maximizing Training ROI 

Aligning Training to Business Objectives: Maximizing Training ROI 
 

• The Organizational Context
• Business Strategy: The Need for Long-term Planning for Future Skills and Competencies
• Establishing Training Needs
• Aligning Training with Business Needs
• Planning and Delivering Effective Training 
• Maximising training ROI 

Evaluating and Measuring Training ROI 
 

• Making the Business Case: Arguments for and Against Measuring the Cost-Effectiveness of Training 
• What and How to Measure 
• Identifying Appropriate Success Criteria
• Measuring the Effectiveness of Training 
• Forecasting Costs and Benefits 
• Calculating the Training ROI 

Managing the Training Process
 

• Identifying Effective Approaches to Training
• The roles and responsibilities of senior managers, HR professionals, line managers, and employees
• Establishing Strategic Training Objectives 
• Identifying Training Objectives at the Operating and Individual Level 
• Planning and Preparing Training Budgets and Implementing Training
• Internal or external training provision 

Evaluating Training
 

• Determining how Training will be Evaluated: Models and Methodologies
• Purpose of Evaluation
• Levels of Evaluation 
• Linking Evaluation to Training ROI 
• Some Myths about Evaluation 
• Group discussion: What is your organization’s training plan program? How effective and cost-efficient is it?